Area/Department Supervisor CA - Eureka Market

    Eureka, CA 95501, Eureka, CA
    Full-time, Part-time

    Job Description

    JOB SUMMARY (Future Opportunities) Increases customer loyalty, enhances the in-store experience, and creates a positive shopping environment for Kohl's Customers.


    ·        Executes workload and distributes tasks to support the customer experience

    ·        Serves as leader on duty to ensure a positive and compelling customer experience

    ·        Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager

    ·        Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving

    Additional responsibilities based on specific supervisor role:

    Sales Supervisor:

    ·        Trains Associates on selling floor operation and best practices

    ·        Executes department and fitting room recover and replenishment

    ·        Identifies merchandising opportunities to increase sales while improving operations

    ·        Ensures team merchandise fixtures and maintains non-promotional signs

    Service Supervisor:

    ·        Trains associates to maximize performance and customer experience

    ·        Oversees daily functions of the Cash office (i.e. register and cash balancing, change           orders, authorizing voided transactions, supplies, over/short research)

    ·        Maintains organization of the registers and service desk areas

    ·        Supervises and assists in accurate and efficient processing of customers' requests and transactions

    Stockroom Operations Supervisor:

    ·        Ensures accuracy of paperwork, vendor returns, transfers, and all other merchandise handling functions

    ·        Advocates and executes Kohl's best practices including continuous flow, ad set, and merchandise presentation

    ·        Ensures merchandise is prepped for merchandising process and sales floor is customer ready

    ·        Maintains stockroom organization and other operation guidelines and inspects/maintains all equipment




    ·        Effective verbal and written communication skills

    ·        Basic math and reading skills, legible handwriting, and attention to detail

    ·        Basic computer skills

    ·        Ability to work as part of a team and interact effectively with others

    ·        Ability to lift 50 pounds on an occasional to frequent basis


    ·        Prior experience in sales, customer service, or other work with the public

    ·        Prior experience working with a team

    Posting ID: 529807843Posted: 2019-11-12