As a primary contact for Safeway customers, the Deli Assistant Manager provides friendly, courteous, and helpful service. The Deli Assistant Manager is held accountable for the department's results in providing superior service, increasing sales, improving gain, and containing cost. Follows division guidelines for the implementation of the merchandising program. Trains, supervises, schedules, and assigns duties to deli clerks. Changes signs and prices as directed by merchandising. Inventories floor stock and cooler stock daily. Writes deli order in the order guidebook and enters into computer. Checks order for completeness upon arrival. Responsible for maintaining appropriate stock and inventory in the deli area. Additionally, operates computerized cash register to itemize and total customer's purchases in the deli department. Collects cash, check, or charge payment from customer and makes change for transactions. Weighs items and redeems promotional coupons. Rotates product and removes out-of-date product daily. Prepares deli food for hot and cold deli cases. Weighs, wraps, and prices items. May take orders in person or over the telephone. Organize and maintain clean work area. JOB DUTIES: Safeway Deli Manager employees are generally responsible for completing the following job duties: 1. Provide customer service as currently defined by the employer within the scope of the position and within company policy. 2. Train, schedule, and supervise deli workers to ensure optimum staffing patterns for the department. 3. Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the deli area. 4. Perform daily inventory and order necessary supplies to maintain adequate inventory. 5. Input and retrieve data from store computer. 6. Replace stock in displays surrounding deli cases. 7. Operate various food preparation machines. 8. Obtain, transport, and unload freight. 9. Receive payment for customer purchase and count back correct change. 10. Maintain cleanliness of deli area of the store. 11. Perform temperature and tare checks daily. 12. Monitor inter-office mail and company web page daily for updated information. 13. Make price signs for displays as needed. 14. Other duties as assigned. JOB RELATED QUALIFICATIONS: 1. Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience. 2. Ability to interact with customers and co-workers. 3. Ability to understand and follow instructions. 4. Desired: Prior management experience.
Posting ID: 534030434Posted: 2020-10-14