Catering Coordinator

Moe's Southwest Grill
470 L'Enfant Plaza, East, Washington, DC
Full-time, Part-time
Similar jobs pay $12.50 - $15.74

Job Description

We have a full-time/part-time opening for a Catering Coordinator.

Must be able to work various shifts per week.

Wage: Competitive

Requirements

Welcome to Moe's!!!

Moe's Southwest Grill Catering is rapidly growing and in need of a Catering Coordinator. We are looking for an outgoing, enthusiastic and dedicated individual with catering sales and customer service experience.

This is an hourly position; you will work part-time during low season and full time during high seasons.

Responsibilities include but are not limited to:

Relationship Management:

  • Be the direct liaison between Catering Customers and Moe's Southwest Grill.
  • Answer a high volume of customer calls, emails and questions in a friendly and helpful manner.
  • Become familiar with existing customers and their needs.
  • Gain the trust and dependability Moe's customers already know and love.

Customer Service:

  • Be friendly and eager to help every customer, every time.
  • Always deliver service that exceeds expectation.
  • Guide customers through orders to ensure they are getting exactly what they need and expect.

Database Maintenance:

  • Manage a database customer contacts.
  • Keep customer information current and complete.
  • Enter complete information of new customers into existing system.
  • Maintain organization of the delivery schedule and calendar.

Administrative Tasks;

  • Update sales sheet weekly
  • Keep track of unpaid invoices, deposit checks, call clients to update payment
  • Scan mail

Job requirements:

  • Previous customer service experience required.
  • Previous catering experience highly desired.
  • Excellent written and oral communication skills.
  • Working knowledge of Microsoft Office.
  • Must have your own vehicle with clean driving record and insurance.
  • Be organized and detail oriented.
  • Punctuality is a must.
  • Friendly and eager to learn.
  • Take instruction well and also be a problem solver.
  • Have a sense of urgency and adapt quickly to change.
  • Like having fun and work hard

Evening hours and some weekend work required.

Required experience:

  • Catering and Customer Service: 1 year

- Retail Managers and Employees welcome

Posting ID: 54050489Posted: 2019-07-15