Catering Coordinator

    Moe's Southwest Grill
    470 L'Enfant Plaza, East, Washington, DC
    Full-time, Part-time

    Job Description

    We have a full-time/part-time opening for a Catering Coordinator.

    Must be able to work various shifts per week.

    Wage: Competitive


    Welcome to Moe's!!!

    Moe's Southwest Grill Catering is rapidly growing and in need of a Catering Coordinator. We are looking for an outgoing, enthusiastic and dedicated individual with catering sales and customer service experience.

    This is an hourly position; you will work part-time during low season and full time during high seasons.

    Responsibilities include but are not limited to:

    Relationship Management:

    • Be the direct liaison between Catering Customers and Moe's Southwest Grill.
    • Answer a high volume of customer calls, emails and questions in a friendly and helpful manner.
    • Become familiar with existing customers and their needs.
    • Gain the trust and dependability Moe's customers already know and love.

    Customer Service:

    • Be friendly and eager to help every customer, every time.
    • Always deliver service that exceeds expectation.
    • Guide customers through orders to ensure they are getting exactly what they need and expect.

    Database Maintenance:

    • Manage a database customer contacts.
    • Keep customer information current and complete.
    • Enter complete information of new customers into existing system.
    • Maintain organization of the delivery schedule and calendar.

    Administrative Tasks;

    • Update sales sheet weekly
    • Keep track of unpaid invoices, deposit checks, call clients to update payment
    • Scan mail

    Job requirements:

    • Previous customer service experience required.
    • Previous catering experience highly desired.
    • Excellent written and oral communication skills.
    • Working knowledge of Microsoft Office.
    • Must have your own vehicle with clean driving record and insurance.
    • Be organized and detail oriented.
    • Punctuality is a must.
    • Friendly and eager to learn.
    • Take instruction well and also be a problem solver.
    • Have a sense of urgency and adapt quickly to change.
    • Like having fun and work hard

    Evening hours and some weekend work required.

    Required experience:

    • Catering and Customer Service: 1 year

    - Retail Managers and Employees welcome

    Posting ID: 54050489Posted: 2020-01-27