Customer Service Representative

    Nordstrom
    865 Market St, San Francisco, CA
    Full-time, Part-time, Seasonal Full-time, Seasonal Part-time
    Similar jobs pay $14.19 - $23.73

    Job Description

    Job Description

    This job is a great fit for someone who is customer obsessed and loves to solve problems.

     

     

    A day in the life…

    • Assist customers with a variety of transactions through a seamless and friendly experience
    • Demonstrate expertise in all technologies used in the store environment
    • Inspire trust, teamwork and positive team relationships
    • Defuse customer situations and provide resolution in a timely and effective manner
    • Ensure the security and privacy of customer information through education, compliance and resolution of issues
    • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
    • The hours and schedule for this position will vary by week depending on business needs

     

     

    You own this if you have…

    • The ability to effectively build relationships with your customers, peers and leadership
    • Proficiency in multiple operating systems such as MS Windows, iOS and Android
    • Clear, effective communication with strong interpersonal skills
    • The ability to prioritize multiple tasks in a fast paced environment
    • Accountability, initiative and a high level of ownership
    • The ability to work a flexible schedule based on department needs

     

    We’ve got you covered…

     

    Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

    • Health
    • Retirement
    • Time Off
    • Merchandise Discount
    • Lifework / EAP resources

     

    A few more important points...

     

    The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

     

    Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

     

    Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com

    Posting ID: 541910848Posted: 2020-01-12