Host/Hostess

    Old Chicago Pizza
    2732 SE Delaware Avenue Ste. 100, Ankeny, IA
    Full-time, Part-time
    Similar jobs pay $7.69 - $9.03

    Job Description

    Old Chicago has been serving great food and craft beer since 1976. We provide a fun and energetic place to work along with supplied uniforms, opportunity to earn and advance, shift meal and food discounts along with a comprehensive training program, annual reviews and merit increases and fun incentives.

    Specific responsibilities of the Host/Hostess include:

    -Greet incoming and departing guests warmly with a genuine smile and eye contact.

    -Uses visual cues to seat guests in either the bar or dining area depending on their preference.

    -Informs guest of current promotions and who will be serving them to ensure a smooth hand-off to the service staff.

    -Promptly answers incoming calls to the restaurant and provide appropriate service.

    -Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests if appropriate.

    -Tends to special guest needs and requests.

    -Follows all relevant brand standards

    An Old Chicago Host/Hostess must be able to carry natural conversation with guests without sounding scripted or intrusive.

    Additional specific requirements for the Host/Hostess include:

    -Must be able to read menus

    -Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance

    -Must be able to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.

    -Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests

    -Must be able to walk and stand during the entire shift

    -Must be able to reach, bend, stoop and wipe

    -Must be able to articulate clear greetings and farewells to guests

    -Must be able to understand requests for assistance

    -Must be able to carry trays or supplies (10-30 lbs.)

    Posting ID: 542200941Posted: 2019-12-08