Grocery Manager

    253 High School Rd N E, Bainbridge Island, Washing, Bainbridge Island, WA 98110
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    Job Description

    Job Description

    Job Title: Grocery Manager

    Reports to: Assistant Store Director

    Salaried or Hourly: Hourly

    Division: Seattle Division

    Department: Grocery

    Date: August 2018

    Position Purpose: Assists the Assistant Store Director in directing the operation of the

    Grocery Department, including supervising and training personnel. Assists in ordering,

    receiving, backroom organization, stocking and merchandising. May direct and control the

    operation of the entire store in the absence of the Store Director and the Assistant Store


    Key Responsibilities & Accountabilities:

    · Handles customer relations in a positive manner, including effective resolution of

    customer complaints. Promotes the Company's philosophy of personalized service.

    · Performs ordering, receiving, backroom organization, pricing, stocking and merchandising

    duties. Assists the Assistant Store Director in planning, organizing and directing day-today

    operations of the grocery department, including recommendations regarding regular

    and seasonal merchandise requirements and special sales needs. Assists in

    implementing Company and Division merchandising policies and/or Store Director


    · May act as back up checker/cashier. Engages in suggestive selling and other sales


    · Prepares "to do list" for night stockers, closes out discontinued items and implements

    price changing procedures if needed.

    · Controls shrink.

    · Prevents the sale of out of code products.

    · Ensures compliance with Company sanitation, safety, security and other policies.

    Recommends corrective action as needed. Implements emergency procedures in the

    event of equipment and computer software malfunctions.

    · Responsible for the overall operation of the store including supervision of all associates

    and the handling of customer complaints, in the absence of the Store Director and the

    Assistant Store Director.

    · May perform duties of the ICC/Receiving Clerk in their absence.

    · Responsible for performing all job duties with accuracy, honesty and integrity.

    · Other necessary and required duties and responsibilities as assigned.

    Page 2 of 3

    Job Description -- Grocery Manager

    Skills and Physical Requirements:

    · Retail background with prior management experience related to retail operations


    · Requires a thorough understanding of overall Company practices, policies and


    · Requires strong written and oral communication skills, good leadership and interpersonal

    skills, the proven ability to manage and develop people, and the ability to maintain

    composure in dealing with customers, vendors and co-workers. Ability to be a team

    player. Ability to supervise employees assigned. Knowledge of employment laws and

    workplace practices policies is required. Requires knowledge and compliance with state

    and federal regulations.

    · Friendly, courteous, takes initiative, and maintains composure in dealing with customers,

    co-workers and vendors as well as having the ability to concentrate and deal with

    interruptions and customer complaints, etc. Interacts effectively with all levels of

    personnel, customers, vendors and the public.

    · Analytical ability to handle administrative details such as planning, reporting, meeting

    operation objectives, scheduling, and supervising. Ability to judge and react to business

    activity. Knowledge of basic mathematics and weights and measures. Must have

    knowledge of product variety, product location and perishability. Ability to deal with

    vendors, customers, the public and government agencies. Ability to work at different

    times of the day, weekends and holidays and with little or no supervision.

    · Must possess a thorough knowledge of checkstand scanning and loss prevention

    procedures. Must be able to operate ordering equipment.

    · Knowledge and ability to implement emergency procedures in the event of a disaster or

    equipment or computer software malfunctions.

    · Ability to stand and walk for long periods of time.

    · Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and

    weights up to approximately 80 lbs. May climb ladders.

    · Ability to properly stack, operate fully loaded hand trucks, six-wheel carts and pallet jacks.

    Manual dexterity and good eye-hand coordination. Mental alertness to ensure safe and

    accurate completion of work activities.

    · May utilize cleaning supplies and chemicals and safety cutters.

    · Complies with all Company policies including attendance, grooming standards and dress


    Work Environment:

    · Exposure to potential hazards exists with respect to equipment and work aids necessary

    to perform job duties throughout the Grocery Department.

    Page 3 of 3

    Job Description -- Grocery Manager

    · Exposure to 35° Fahrenheit while handling products in cold cases, 28° Fahrenheit in the

    cooler and -20° Fahrenheit in the freezer.

    · Working conditions consist of a temperature controlled store environment. Exposure to

    varying temperatures while working in the loading and receiving area. Occasional

    exposure to outdoor environment when checking store perimeters and conducting

    business off premises.

    Safety -- Sensitive Position:

    Job responsibilities include tasks or duties that could affect the safety or health of the

    employee performing the task or others.


    The above statements are intended to describe the general nature of work performed by

    employees assigned to this job. If you have questions or you wish to request an

    accommodation to perform the essential functions of this job, please contact your Store

    Director. All team members must comply with Company, Division, and Store policies

    and applicable laws. The responsibilities, duties and skills required of personnel so

    classified may vary within each store and from store to store.

    Posting ID: 543687822Posted: 2020-08-14