Adventure Guide - Full-time / Part-time

RESORT OVERVIEW, CULTURE AND VISION

Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

 

OUR VALUES

Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.

 

Integrity                    Performance                 Environment                   Fun                        Collaboration  

POSITION SUMMARY

To provide personal, professional, and education-based guided services for outdoor activities by demonstrating a high level of skills and knowledge in the selected activities, enhancing participant skills and knowledge and generating enthusiasm for future participation.

                                                                                                                                              

ESSENTIAL DUTIES

This position is responsible for the following job results.

• Plans and implements the summer village activities, Camps and Kids Night Out programs for the resort
• Developing a business plan that outlines the scope and action items to be funded throughout the year
• Researching, negotiating and contracting with outside entertainment talent
• Purchasing needed equipment and resources for scheduled programs
• Develops, manages and enhances the overall summer youth activities, Big Top and Pre-Ski School budget
• Defining needed expenses based on established action items
• Working with state, local and community organizations to obtain funding and sponsorship to cover costs of specific programs
• Following the company procedures when purchasing any equipment
• Monitoring account general ledgers and produces monthly reports as to budget progress
• Develops a communication plan for scheduled youth programs By: Utilizing local event calendars, community groups and social clubs
• Working with resort's marketing department to get timely production of any needed collateral
• Utilizing Snowshoe's on-mountain cable channel to develop informational programming on activities
• Works with event staff to develop additional activities during event periods
• Attending event-planning meetings
• Utilizing staff to assist in the production of event activities and program
• Develops a team to assist in resort youth programs
• Working with local colleges to develop an intern staff responsible for specific duties throughout the season
• Handling all necessary paperwork and housing requirements for intern staff
• Developing job descriptions
• Managing team to ensure responsibilities and duties are achieved
• Manages and maintains the summer youth activities, Big Top and Pre-Ski School budgets
• Developing the budgets
• Utilizing the correct procedures for purchasing supplies, entertainment, etc.
• Monitoring the monthly financial statements to ensure correct billing of expenses
• Accomplishing related results as needed 

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

 

DIRECT EXPERIENCE

Education:  College Degree Required

 

Experience:  Minimum of 3 years of experience in recreation, summer camp or youth programming fields with at least 2 years supervisory or management experience.

 

LEADERSHIP

Understands business complexities and assumes responsibility for driving change

Leads employees or teams of employees to achieve goals

Guides employees through periods of change, even during difficult times or in the face of hard business decisions

Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability

ENGAGEMENT

Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box

Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not

Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention

Demonstrates true passion for the job, the resort, and the company overall

Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.

 

COMMUNICATION

Communicates clearly and appropriately - both orally and in writing

Responds to questions or requests in a timely manner

Conducts regular one-on-one and departmental meetings to ensure a good flow of information

Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered

All communication is down home and strives to improve upon a high level of guest service in a friendly manner

Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs.  Is able to learn quickly those applications not known.

 

DELIVERY

Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall

Delivers highly accurate end-work product personally and through overseeing others

Able to analyze numbers and draw conclusions from statistical information

Meets or exceeds financial goals, budgets, forecasts

Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate

Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests’ expectations

 

FLEXIBILITY

Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change

Adjusts budgets and reforecasts as needed across the year based on changing business needs

Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary

Inspires a unified team through understanding was is required for successful, cooperative and fun team success

TRAVEL REQUIREMENTS

Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

Mountain Environment:

The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...

The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.

Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.

Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

Vision occurs continuously with the most common visual functions being those of near vision and depth perception. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer