Crew Leader

    7650 Stacy Road, Suite 210, TX
    Full-time, Part-time

    Job Description

    Bruster’s is a great place to work! It’s a safe, fun, friendly environment where everyone works together as a team.

    There’s also plenty of ice cream.

    Bruster’s is all about respecting others and keeping a friendly outgoing attitude. We like to have fun. And we especially like to make friends with our customers. (The ice cream definitely helps!)

    Crew Leader

    The overall responsibility of a Crew Leader is the operation of a Bruster’s Ice Cream store in the absence of management staff.

    Job Duties: In fulfilling this responsibility the Crew Leader has several functions, the most important of which is to oversee the “front of the store.” A Crew Leader must also have an overall working knowledge of the whole Bruster’s store operation.

    Oversee Front of the Store

    • Ensure Customer Satisfaction – served in appropriate time
    • Product Quality Checks – check weights and sizes of products
    • Proper procedures being followed in preparing products
    • Provide customer service as needed

    Staff Issues

    • Promote positive employee morale
    • Promote an atmosphere of fun in the store
    • Ensure that proper dress code is followed

    Completing Paperwork

    • Ensure Labor Law compliance
    • Complete Daily Checklist
    • Take hourly readings
    • Count & verify bank
    • Prepare bank deposits

    Store Operation

    • Perform register maintenance and upkeep
    • Possess knowledge of building & equipment
    • Possess cake & pie know-how
    • Ensure proper cleaning procedures are being followed

    Qualifications: The position of Crew Leader requires dependability, honesty and responsibility. A Crew Leader must be able to assert authority with staff when necessary. A Crew Leader should possess a pleasant, friendly personality because of the large amount of customer/ employee contact.

    Additional Job Requirements:

    • Position requires lifting up to 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.
    • Requires walking or standing to a significant degree.


    1) We do not pool tips. What you earn you keep.

    2) Must be able to work Friday, Saturdays and Sundays and 1-2 weeknights.

    3) ice cream maker shifts- all morning shifts.

    4) All positions at the moment are part-time.

    5) Background check completed on all 18 and over.

    Posting ID: 546170179Posted: 2020-02-19