Bilingual Customer Service Agents take inbound calls, chats, and make outbound calls to assist customers in English and Spanish. Customer Service Agents answer customer questions regarding their lease agreement and perform data entry when necessary to support the lease process. Customer Service Agents also manage customer payment scheduling, process payments and close paid leases. Customer Service Agents provide support as necessary to both the customer and retailer in various stages during the lease servicing process.
Required Knowledge, Skills and/or Abilities
Experience Preferred: at least 1 year of Customer Service in a call center
Schedule and Hours
Our customer service department is open Monday – Friday from 6:30 am – 7:00 pm and Saturday from 7:00 am – 3:30 pm.
Pay is largely dependent on experience, compensation starts at $15.00/hour
Acima Credit (Acima) based in Sandy, Utah is a young and dynamic leasing company that provides consumers financing options for life necessities that otherwise would not be available to them. We help with financing options from tires/wheels to furniture and appliances. Acima blends the use of innovative online technology with a fast and easy application process for thousands of retailers nationwide. Customers love us because we make the impossible possible. Retailers love us because we make it easy for them.
Acima is growing at a tremendous rate. Recognized as one of the fastest growing companies (by the Mountain West Capital Network and the Utah Business Magazine) we are in need of awesome people to continue to propel that growth. Here you’ll find a place where you can learn, progress and grow professionally. You’ll be challenged to think creatively, work hard and make smart decisions. We provide a friendly environment that fosters open communication and team cooperation. We are the type of place where you can work on the nitty-gritty and still want to hang out with your co-workers after you’ve clocked out.
Acima understands that employment is the sum of many parts. Our compensation is very competitive. Our total benefits round out what we feel is a complete package. From day one you’ll experience:
After 60 days you’ll have access to: