Would you love to be a part of the cutting edge of healthcare and science innovation? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! We are a network of clinical research sites dedicated to providing an excellent customer experience to all patients who participate in our clinical trials. We are on a mission to have an impact on the pharmaceutical industry, contribute to expediting FDA drug approval timelines, and increase the community's knowledge of research options. If you're a motivated professional with a passion for learning and making a difference in the medical/biopharma field, then we're also on a mission to get you on our team!
The Scheduling Coordinator will use daily referral and patient appointment information to reach out to patients interested in participating in our clinical trials. This position is 100% patient-facing and is the first contact patients have with our company. The Scheduling Coordinator will not only schedule new patients, but also confirm appointments, take incoming calls regarding re-schedules, coordinate staff schedules, and perform follow-up calls as necessary, across all clinics and cities (Baton Rouge, New Orleans, & Tulsa). This role requires the technical skills and attention to detail to navigate the Clinic Calendar and Patient Recruitment features of the Clinical Trial Management System (CTMS) in order to be able to correctly match potential patients to a trial while optimizing the company's ability to schedule patients during available appointment slots. If you are passionate about delivering excellent customer service in a fun team environment, then this is the opportunity for you!
Base Pay + Performance-Based Incentive Pay