Employer actively reviewing applications

    Residential Concierge

    200 Berkeley Street, Boston, MA

    Job Description

    Tillinger's is full-service hospitality company and is recognized as a premiere leader in the industry. We offer Concierge Services within luxury residential properties throughout the Greater Boston area. We provide our client, residents and their guests with a one-of-a-kind hospitality experience with each interaction. For more information about Tillinger’s, please go to our website at www.tillingers.com and become part of a dynamic and growing organization.

    Due to our continued growth we are currently seeking Resident Concierges at multiple locations throughout the Boston area. Our locations are easily accessible by public transportation and some have available parking!

    As a Tillinger’s Concierge you are the first impression for the building, our client, and Tillinger’s. You will have a great opportunity to develop and foster relationships and make an impact with your outstanding service.  Your outgoing personality to initiate conversations and be aware of your surroundings, will make our residents feel welcome and safe in their home.


    • Create a luxury environment and maintain security of the building
    • Provide a warm and friendly greeting for all residents, their guests, address everyone by name and demonstrate good eye contact
    • Assist and facilitate requests of residents, guests, and our client, seeking ways to provide anticipatory service
    •  Address issues or concerns and develop resolutions, providing information and updates to Supervisor and Property Management when appropriate
    • Organize Concierge desk, package rooms, and maintain community spaces
    • Submit daily logs and incident reports as required
    • Understand and follow property and emergency procedures
    • Maintain confidentiality of residents and property information


    • College degree preferred, 2+ years' experience in a hospitality, retail, travel or hotel environment with a passion for customer service
    • Professional, self-driven and excellent time management
    • Outstanding communication skills with use of professional language
    • Familiar with various applications and computer programs
    • Detailed oriented, the smallest of items don’t go unnoticed
    • Flexibility in working assigned schedule, including weekends.
    • Ability to lift up to 30 pounds


    ·         Employer paid Individual health and dental insurance premium

    ·         Vacation time (Full time employees)

    ·          401K

    ·         Great locations, accessible by public transportation

    ·         Pre-tax commuter benefit program

    ·         Uniforms provided

    ·          Hospitality perks and invitations

    ·         Opportunity to work with a talented and passionate group of people

    Apply now at http://www.tillingers.com/careers.html and submit your resume


    Posting ID: 546471022Posted: 2020-02-18