Hardware Store

    Jerry's Food
    Saint Louis Park, MN 55426
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    Job Description


    To ensure a positive shopping experience for customers by maintaining helpful service and by processing sales accurately and efficiently


    Primary emphases in this position are providing great customer service and following proper procedures in all transactions, including efficient and accurate processing of all customer purchases. This position requires ongoing social skills/verbal interaction, register/scanner operation, reading, moderate to heavy lifting, walking and standing. Prior product knowledge is helpful but not required. Position functions and work hours may vary according to business needs, including nights and at least one weekend day. Daily assignments and work direction is provided by Hardware Manager or person in charge.


    1. Assist customers and ensure proper service levels and courtesy from all associates
    • Greet, offer assistance, and thank customers
    • Answer or refer questions, and respond to customer requests as needed
    • Bring customers to location of item when necessary
    • Perform price checks
    • Respond to customer assistance needs/calls promptly
    • Direct customer problems to management as appropriate
    • Maintain awareness of all promotions and advertisements
    2. Ensure proper handling of all forms of tender and coupons
    • Count and enter cash into register
    • Enter credit and debit card transactions into register system
    3. Ensure accurate handling of all voids, returns, refunds and exchanges
    • Follow store return, refund and exchange policies
    • Complete refund forms and record on register log
    • Handle transaction in a courteous and efficient manner
    • Call for shop back of perishable product as required
    4. Assist with maintenance and cleaning
    • Maintain a neat and orderly working area
    • Stock and straighten product as necessary
    5. Perform other duties as assigned, including but not limited to
    • Assembling product as needed
    • Assisting with inventory
    • Helping customers load purchases into their vehicle
    • Building displays
    • Cleaning
    6. Follow all store and department policies and procedures

    OTHER DUTIES (for employees at least 18 years of age):
    • Cut keys
    • Sharpen lawn mower blades
    Americans with Disabilities Act (ADA)

    Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying.

    We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.

    Posting ID: 547490971Posted: 2020-07-14