BASIC FUNCTION & JOB DUTIES:
- Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards.
- Visually inspects rooms to assist in identifying maintenance items needed.
- Assists guests whenever possible by providing linens, terry, amenities or providing information as requested.
- May be asked to assist in laundry / cleaning public space when needed.
- Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
- Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
- Requires ability to follow verbal and written directions.
- Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
- Requires ability to work without direct supervision.
- Provides excellent customer service.
You belong at Drury Hotels.
Posting ID: 547560809Posted: 2020-02-03