Server (WW)

    TGI Friday's
    Yonkers, NY 10701
    Full-time, Part-time
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    Job Description

    A TGI Fridays Server (W/W) possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests' expectations.

    Specific responsibilities of the Server (W/W) include:

    -Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
    -Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations.
    -Promptly and accurately takes food and beverage requests from guests.
    -Ensures expedient service of food and beverages to the guest.
    -Frequently checks up on the guests and uses visual cues to provide silent service as appropriate.
    -Learns TGIF menu and beverages, expertly recommends and upsells items.
    -IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger.
    -Follows all Fridays Service Style Standards.
    -Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable.
    -Practices conversational ordering by mentioning current promotional features.


    A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive.

    Additional specific requirements for the Server (W/W) include:

    -Must be able to deliver plates and food and clear tables
    -Must be able to hear well amongst loud background noise
    -Must be dressed neatly and well groomed in company approved uniform at all times
    -Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
    -Must be able to calmly respond to angry guests and notify a Manager
    -Must be able to read and write notes to hearing impaired guests
    -Must be able to read menus to sight-impaired guests
    -Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
    -Must be able to read and write
    -Must be able to stand and walk during entire shift
    -Must be able to reach, bend, stoop and wipe counters/tables

    Minimum Age


    Ability to Lift

    30 lbs

    Ability to Stand 6-8 Hours


    Posting ID: 547743006Posted: 2020-10-20Job Title: Server (Ww)