Computer Support Technician Intern

    Menards, Inc.
    Eau Claire, WI 54701
    Full-time, Part-time
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    Job Description

    Job Description

    The Computer Hardware Support Intern is responsible for providing equipment repair assistance to the Menards's stores; along with being an integral part of the Computer Hardware Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience.

    The schedule for this position is flexible and we work with your school schedule! The position requires 15-20 hours per week between 8:00 a.m. - 5:00 p.m. Monday-Friday.

    This Internship will be available in May 2021.
    • Configure and install hardware and peripheral components such as printers, monitors, keyboards, battery backups
    • Repair and perform maintenance on company owned computers and peripherals
    • Troubleshoot basic network related issues
    • Perform generic and basic tests on connectivity and application launches
    • Recommend or perform remedial actions to correct problems and documents issues
    • Enter commands and observe system functions to verify correct system operation
    • Unpack equipment and pack equipment for shipping
    • Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management
    Skills & Requirements
    • Pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field (Candidates must be enrolled in a College/University)
    • Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
    • Excellent analytical skills for problem determination and resolution
    • Ability to remain calm and courteous in demanding situations
    • Ability to manage multiple priorities
    • Ability to work independently, as well as with a group
    • Must work within normal office hours at the Corporate Office in Eau Claire, WI (remote work is not offered)
    • Candidates must be eligible to work in the United States, presently and in the future, without sponsorship
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    Posting ID: 547776885Posted: 2020-11-17Job Title: Technician Intern