Recovery Coach/BWH/Bridge Clinic and Primary Care

    Brigham and Women's Hospital
    Brookline, MA 02445
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    Job Description

    The Recovery Coach (RC) will provide peer recovery support services to patients with substance use disorder (SUD) and will assist patients in achieving sustained recovery. This position will facilitate patient access to recovery-oriented substance use disorder treatment, resources, and community recovery groups. The RC will bridge the segregated treatment system into a more holistic care model by providing support across multiple systems and frameworks of care. This position will maintain ongoing patient support regardless of the stage of recovery, as well as ambivalence and will serve as a motivator, ally, role model, collaborative problem-solver, and advocate for patients with substance use disorders. The RC should possess thorough understanding of community culture to address the barriers to successful recovery, better tailor health messages, and provide links to community resources and treatment options.

    Principal Duties and Responsibilities: In order of importance, list essential areas of responsibilities, major job duties, special projects and key objective for this position. These items should be evaluated throughout the year:
    • Serves as a liaison between the recovery community, the addiction treatment system, the medical treatment system, and the patient's community, family, and social context to facilitate connections across systems of care
    • Works collaboratively with treatment team in support of evidence-based services to patients with SUD
    • Works with patients and their providers to assess readiness for behavioral change, level of intervention needed, and engages patients in development of collaborative treatment plans to achieve goals of risk reduction and/or abstinence.
    • Addresses barriers to successful recovery, works collaboratively to remove barriers and serves as role model and advocate
    • Conducts active outreach efforts to encourage attendance and participation in recovery-oriented, self-help, and pro-social groups
    • Assists with access to treatment for SUD and co-occurring conditions, creating systems and procedures to rapidly identify treatment needs and determine appropriate level of care. Assists with data collection for quality assurance and program evaluation
    • Help patient navigate the healthcare system and social service system; accompany patients to appointments and meetings as needed.
    • Negotiate and create opportunities for access to treatment and social services for patients; advocate on behalf of patients to help decrease barriers to care
    • Educate patients about addiction and utilize motivational enhancement techniques to explore ambiguity and tip the scales towards treatment
    • Provide peer coaching and support patients in establishing treatment goals and achieving and maintaining recovery
    • Work with the care team and patient to support and advocate for the patient during the development of a comprehensive care plan
    • Be available to provide support to patients in immediate risk of relapse or for other time-sensitive matters during and outside of regular business hours
    • Monitor patients' progress and evaluate outcome, using a patient tracking system
    • Clearly and effectively facilitate communication between the patient, PCP, and Addiction Medicine provider

    Qualifications :


    High school diploma or GED
    Minimum 2 years in sustained recovery
    Recovery coach academy training
    Recovery coach certification strongly preferred


    Strong interpersonal skills
    Ability to work independently as well as part of a multidisciplinary team of psychologists, physicians, social workers, and nurses
    Strong advocacy skills along with knowledge of community based services, resources, and local recovery community
    Comfort with multiple pathways to recovery from SUD and willingness to embrace a patient-centered approach that recognizes an individual's preferences and autonomy ("recovery by any means necessary") Comfort in working in both medical and social service settings
    Clinical skills in motivational enhancement strategies
    Ability to provide accurate feedback without judgment or discomfort
    Flexibility to adapt to unforeseen needs or circumstances
    Has ability to problem solve, multi-task and is organized, efficient and goal directed
    Ability to maintain effective working relationships with patients/families and staff
    Effective use of the Internet and Microsoft Office programs such as Word, Excel, PowerPoint and Outlook
    Ability to handle confidential information

    Posting ID: 547779046Posted: 2020-12-08