Shift Lead

    Wingstop
    7017 W. Spring Mountain Rd. Ste. 101, Las Vegas, NV 89117
    Full-time, Part-time
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    Job Description

     Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence. The Team Leader must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
    
    The ideal team player for this position will have experience in:
    
    service-leadership (leading from the front)
    interviewing and hiring new team members as well as training
    proven ability to work well under pressure and at a fast pace
    listening well to team members and providing feedback (coaching)
    controlling cash, property, product and equipment
    sales building
    controlling labor and food costs
    cashiering and POS systems like Aloha
    cooking with fryers in a fast-paced environment
    restaurant opening and closing procedures
    Must have an outgoing and positive attitude in dealing with guests, be dependable and on time with clean, crisp uniform standards (you are the example).
    
    Benefits:
    
    FREE Shift Meals
    Performance Bonuses offered for this position on a Monthly basis
    Paid Time Off increases incrementally\*
    2 Paid Holidays each year
    Flexible Schedules
    401K Savings program\*
    Employee Stock program\*
    Tuition Reimbursement program\*
    Employee Discount Program
    Job Type: Full-time

    Requirements

    Guest service mentality; has a genuine desire to serve the customer. 
    •	Strong verbal communication and listening skills.
    •	Maintains a calm, tactful demeanor when dealing with difficult situations.
    •	Manages multiple projects and timelines with a sense of urgency and follow through.
    •	Well organized and detail oriented. 
    •	Experience must include business planning, with direct responsibility for operational and financial results. Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability.
    •	Ability to teach others to understand the financial impact of operational decisions, and help to establish and implement performance measurements and procedures to reach goals. 
    •	Consultative and coaching approach; tolerant of others’ viewpoints.  Ability to use persuasion and negotiation and other communication principles to influence results. 
    •	Strong problem-solving skills; desire to accept a leadership role, and remain tactful while approaching conflict management. 
    •	Ability to remain composed and rational in adverse or confrontational situations. Must be able to deal with complex factors, adapt existing methods, make and influence decisions guided by established policies and procedures.  
    •	Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
    

    Additional Info

    - Regular and predictable attendance
    - Must be 18 years or older
    Posting ID: 547921204Posted: 2020-08-14