The Maintenance Employee (M) lives the company Mission Statement and values through direction of Maintenance Manager. Under limited supervision performs work of routine difficulty in the troubleshooting, repair and maintenance of Chili's restaurants and its equipment. Provides emergency/unscheduled repairs as needed and performs scheduled maintenance of equipment during normal working hours. NOTE: Each "key activity" described below identifies, in parenthesis, the primary (but not exclusive) core competency related to the performance of these principal responsibilities and key activities.
MINIMUM QUALIFICATIONS: 1. High school diploma or equivalent 2. Ability to work on large commercial units required 3. Ability to work varying shifts, weekends and holidays as needed. 4. Ability to handle lifting of various objects weighing up to 60 pounds
PRINCIPAL RESPONSIBILITIES and ACTIVITIES: 1. Shift Operations: Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines • Protect the moral, legal and financial assets of Meridian Restaurants. • Work with all Meridian Restaurant Crew members to make sure all their equipment is in good repair and working condition • Responsible for the facility appearance, upkeep and good repair, including quality control • Proper maintenance on all assigned equipment • Light and filter replacement • All other duties as assigned 2. Leads shift using Mission Statement and Values: Motivates crew members to exceed customer expectations with food and friendly service in clean surroundings. • Makes a professional impression on customers and crew through positive, courteous, and friendly attitude (Influences Others) • Works with crew to act on customer feedback and resolve customer complaints in a timely, friendly and professional manner (Influences Others/Solves Problems) • Directs crew to take pride in the details of delivering the Company Mission Statement and Brand Delivery Standards (Gets Results) • Demonstrates flexibility to meet different team needs to ensure Customer Promise delivery (Can Play Many Roles)