Tools Department Sales Associate

    Individually Owned and Operated Ace Hardware Store
    4218 Peachtree Rd Ne, Atlanta, GA 30319
    Full-time, Part-time
    Similar jobs pay $8.37 - $13.02
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    Job Description

    General Summary
    The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall department cleanliness. 
    
    Essential Duties & Responsibilities
    Include the following. Other duties may be assigned.
    
    Customer Service:
    •	Provide a positive representation of Handy Ace Hardware.
    •	Proactively assist customers in solving problems.
    •	Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
    •	Possess a friendly outgoing demeanor; work well with customers as well as associates.
    •	Ensure all pages and calls are answered promptly, courteously and effectively.
    •	Forward any customer complaint that cannot be handled to a member of management.
    •	Possess strong product knowledge and knowledge of store layout and location of products.
    •	Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
    •	Solicit customers to open an Ace Rewards card
    
    Store Operations
    •	Assist in creating a positive, professional and safe work environment.
    •	Assist with receiving, checking in and stocking of merchandise throughout the department.
    •	Assist with maintaining back stock levels.
    •	Assist with daily maintenance, orderliness and cleanliness of the department.
    •	Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
    •	Assist with merchandise resets through the department.
    •	Provide assistance to Department Specialists, i.e. price changes, special orders.
    •	Participate in store meetings.
    •	Be professional in appearance and actions.
    •	Perform all other duties as assigned.
    
    Education/Training
    High School or GED equivalent.
    
    Experience
    Formal retail experience preferred.
    Knowledge in Basic Hand Tools, Pneumatics/Welding & Wet/Dry Vacs, Specialty Hand Tools, Power Tools & Accessories, etc.
    
    Physical Demands
    Standing, walking, lifting (up to 25lbs) and climbing.
    

    Requirements

    Additional Info

    Posting ID: 547976914Posted: 2021-01-25