Brewery Tasting Room Attendant

    Ono Brewing Company
    4520 Daly Dr Suite 102, Chantilly, VA
    Part-time
    $7.25 per hour plus tips and 50% employee discount

    Job Description

    Tasting Room Attendant Job Description

    The ideal candidate will be passionate about beer, committed to providing the highest level of customer service, and comfortable working in a fast-paced environment. Strong customer service experience and a desire to learn about beer and the craft beer production process in the brewery are essential.

    Duties include but are not limited to:

     

    Customer interactions:

    • Greet customers, check ID and open/close bar tabs using point of sale software
    • Activate customer beer card for customers and explain how self-serve system works and how to pour beer properly
    • Apply knowledge of craft beer styles to educate customers and assist customers in making beer selections
    • Answer customer questions about our beer options and the brewing process
    • Monitor tasting room to ensure all consumers are over 21 years of age
    • Know when and how to tell a customer who has had too much to drink that they may not have more (covered in training)
    • Sell merchandise to customers

     

    Maintenance of bar and tasting room:

    • Responsible for clean and safe tasting room environment at all times
    • Perform open and  closing duties
    • Maintain glass stock at bar- Clear empty glasses from tables, wash glasses and restock bar with clean glasses.
    • Clean bar, wipe down tables, arrange seating  and sweep/mop at end of shift as needed during shift
    • Light cleaning/restocking of bathrooms as needed before/during/after shift
    • Maintain stock of merchandise behind bar

     

    Requirements:

    • Warm and friendly, outgoing, professional, reliable, and trust-worthy
    • Strong team player with demonstrated ability to work well with others in a fun and fast-paced environment.
    • Ability and desire to become knowledgeable about:
      • Beer and the basics of the brewing process in general (training will be provided)
      • Our beer styles and our business in particular
    • Take Virginia ABC Manager course (online or in person) and pass final quiz with score of 80% or higher
    • Must be 21+ years of age
    • Must be willing to work weekend shifts
    • 1 year minimum of customer service experience preferred
    Posting ID: 54798693Posted: 2019-07-30