Team Leader

Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.

Experience – 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.

Knowledge/Skills/Abilities:
•	Must be at least 18 years old
•	Must complete Team Leader training classes
•	Must be ServSafe certified in certain states. 
•	Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. 
•	Excellent interpersonal skills
•	Ability to perform and understand basic math concepts (addition, subtraction, multiplication, division)
•	Ability to work well with diverse groups of people; proven analytical skills
•	Good organization and planning skills. 
•	Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. 
•	Demonstrates integrity and ethical behavior.

Physical Requirements:
•	Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant
•	Ability to lift and carry 15-25 lbs. 
•	Ability to listen to guests’ orders, operate a cash register, and read video monitors.

REASONABLE ACCOMMODATION:

Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.