Assistant Manager

    Updated today
    3669 Rt 9, Old Bridge, NJ 08857
    Full-time, Part-time
    Similar jobs pay $25.17 - $38.91
    Refer friends, get paid!

    Job Description

    Under the direction of the Store Manager, an Assistant Manager's responsibilities are to manage the daily operations of a single store. Ensure compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising.  Reliable transportation and a flexible schedule, stand for long periods of time and be able to lift 30 to 50 pounds.
    Operations Excellence for Guest Satisfaction: 
    •	Holds the guest as their highest priority and role models exceptional guest service
    •	Empowers the team to satisfy guests and resolve problems
    •	Provides leadership to team to ensure communication to guests is clear and orders are accurate, served with quality food and beverages
    •	Monitors and adjusts the products in the back case according to Dunkin’ Donuts merchandising and product appearance standards
    •	Ensures service with speed goals, per Dunkin’ Donuts standard, are met throughout each shift at Drive Thru and Front Counter, focusing on effective team service
    •	Analyzes Guest Satisfaction Survey results to recognize achievement and providing coaching and direction to restaurant team to drive continuous improvement
    •	Guards the safety and security of the crew members and guests by proactively identifying and addressing opportunities
    •	Ensures the restaurant meets food safety, sanitation and cleanliness standards at all times
    •	Maintains and calibrates restaurant equipment
    •	Provides recommendations to ensure guests receive value for the price and pricing is competitive for market
    •	Utilizes Red Book or similar tool to track required documentation
    •	Plans, identifies, communicates, and delegates appropriate responsibilities to team to ensure smooth flow of operations
    Team Environment:
    •	Promotes a respectful team environment
    •	Ensures the right people are hired and developed for key positions
    •	Handles employee concerns with fairness and a sense of urgency
    •	Builds teamwork through effective training, deployment and communication
    •	Communicates performance expectations and holds self and team accountable
    •	Creates a learning environment ensuring team is trained for their position 
    •	Recognizes team  members for demonstrating desired behavior and performance
    •	Provides consistent coaching that drives performance of the team to achieve goals
    •	Builds a guest focused team creating a competitive spirit to achieve results
    •	Drives sales through effective execution of marketing programs
    •	Completes Restaurant Operations Review and Restaurant Food Safety and Sanitation self assessments each month
    •	Reviews restaurant environment and key business indicators to identify problems and opportunities for improvement and action plan with team to achieve operational goals
    •	Manages cash over/short through effective cash control procedures
    •	Manages food cost by conducting inventory, ordering effectively, tracking throwaways and minimizing waste
    •	Manages labor by effectively scheduling against projected sales, proper delegation and managing productivity
    •	Ensures all policies and procedures are followed as well as compliance with labor and health laws
    •	Ensures all preventative maintenance and cleaning activities occur and addresses equipment and facility issues in a timely manner


    Additional Info

    Posting ID: 547991034Posted: 2021-05-16Job Title: Assistant Manager