Reservation Concierge (Work from Home)

    The Gents Place
    4623 Heatherbrook Drive, Dallas, TX
    Full-time, Part-time

    Job Description

    Resconcierge ( is a high-touch, and next-level concierge contact center with an omni-channel service offering (phone/SMS/email/live chat). We serve our small and medium sized business clients by consolidating their work flow and serving their clients by delivering an excellent and distinctive experience every time they contact their businesses!

    We are looking for phone professionals to work from home (Las Vegas or Dallas-Fort Worth areas preferred) answering calls, making reservations, handling live chats, managing emails and sending text messages through our state-of-the-art software platform for various clients across the United States. Duties and responsibilities would include:

    - Provide world class service over the phone to our clients' customers

    - Cross-selling and up-selling clients to additional services is a MUST

    - Making and changing reservations

    - Being a problem solver with service issues/concerns

    - Performing a variety of administrative tasks during phone downtime

    - Bringing a positive attitude and energy to every conversation!

    Please apply if you want to work for an amazing company and believe you would be an OUTSTANDING FIT for this position and meet ALL the job requirements above.

    Enjoy the convenience in working from home while also having the coolest, most badass and supportive work family you could ever imagine : )

    Oh, and we've got great benefits and perks, too:

    - Health insurance
    - 401k matching
    - Paid gym memberships
    - Paid vacation
    - Paid community service
    - Cool co-workers

    Job Type: Full-time

    Salary: $10.00+/hour

    Work Location: remote (work from home)


    Job Requirements
    This is a work from home opportunity; however, you MUST meet ALL of the following requirements in order to apply:

    - Have high speed internet access of 20 mbps download and 5mbps upload speed or faster from a reliable source
    - Own a computer LESS THAN 3 YEARS OLD with 64-bit operating system and Windows 8, 8.1, Windows 10, or OSX 10.9 or higher and 1Ghz-2Ghz processor
    - Be tech savvy
    - Have a quiet room or space to conduct phone calls (no background noise)
    - Strong typing and computer skills
    - Excellent written and verbal communication skills
    - Prior work experience of at least one year in phone sales, customer service or call center support
    - Driven by performance incentives (a portion of your pay will be based on your sales ability)
    - AMAZING attitude and ability to HEAR YOU SMILING over the phone

    Experience needed:

    - Relevant: 1 year (Preferred)
    - Sales: 1 year (Preferred)
    - Customer Service: 1 year (Preferred)
    Posting ID: 548227926Posted: 2020-02-19