E-Commerce Jewelry Associate - Full-Time - Weekdays (Garden of the Gods & Centennial)

    Discover Goodwill
    1460 Garden of the Gods Road, Colorado Springs, CO
    Full-time
    $12.00/hr. w/increase to $12.50/hr. upon meeting KPI goals

    Job Description

    Please Note:  This is an entry-level position in our E-Commerce Department.  As our Goodwill grows, advancement opportunities may become available for the right candidate.  Strong typing skills are a must and ability to research items on-line are required! Photographs will be taken with a tablet.  Jewelry Associates are also responsible for sorting and classifying jewelry, tagging and labeling items, testing items and quality control functions. 

    An eye for detail is a must!! If you have a clerical background or are someone interested in learning skills in the growing e-commerce industry, this may be the position for you!!

    This position will start at $12.00 per hour with an increase to $12.50 per hour upon successful completion of Key Productivity Indicators. 

    This position requires standing for large portions of the shift.

    Shift: 7:00 AM to 3:30 PM, Monday through Friday

    OBJECTIVE:
    The E-Commerce Associate will work in a fast paced production type of environment and will be responsible for sorting jewelry, taking quality photos to be used in listings and posting them on Shopgoodwill.com, our E-Commerce website. Duties will include accurately describing each item, posting pictures, and adhering to daily goals and quotas. Daily interaction with customers and co-workers will require the E-Commerce Associate to provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.

    RESPONSIBILITIES:

    • Sorting donated jewelry into types/categories, including determining quality of the item(s) to obtain the best return.
    • Photograph jewelry, ensuring quality photos that include: sets/groupings, object design, identify markings, blemishes/wear n’ tear, and other product detail.
    • List products onto our E-Commerce auction system, identifying and authenticating items as necessary to ensure accurate descriptions and professional listings by checking spelling and using good grammar.
    • Follow Companies procedures and policies for handling the donations by shelving inventory to ensure that items are easily located.
    • Provide excellent Customer Service with an “Attitude of Gratitude” while answering customer’s questions and concerns over electronic means.
    • Ensure that customer questions and concerns are answered in a timely and effective manner.
    • Provide a clean and organized work area to promote a safe environment for employees and customers.
    • Cross-train in other E-Commerce areas and act as a back-up for other areas as required.
    • Perform all other duties as assigned.

    QUALIFICATIONS:
    • High school diploma or equivalent preferred.
    • One year photography experience (professional or personal) preferred.
    • Previous experience with product/merchandise photography is desired.
    • One year retail, auction or administrative experience is helpful.
    • Able to effectively use Internet Search Engines, Microsoft Office and other software platforms.
    • Able to identify and describe high-end jewelry is preferred.
    • Able to communicate effectively with customers, managers, supervisors, staff and peers through verbal and electronic means.
    • Able to effectively write and proofread item descriptions for clarity, spelling and grammar
    • Able to withstand prolonged standing, reaching and bending up to 8 hours per day.
    • Able to work occasional overtime, including weekends, evenings and holidays.
     

    Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities and/or protected veterans. 

    We promote a Safe & Drug-free Workplace.

    Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

    Requirements

    E-Commerce Jewelry Associate - Full-Time - Weekdays (Garden of the Gods & Centennial) | Opportunities

    Physical Requirements
    Attachment to Job Description

     

    Position: Associate, E-Commerce (Jewelry)                                        Dept Number: 1005/1006

      

     

    Continuously

    Frequently

    Occasionally

    Never

     

    5-8 hours

    3-4 hours

    1-2 hours

    0

    LIFTING: (as defined by ADA)

     

     

     

     

       Heavy:       45 lbs & over

     

     

    X

     

       Moderate:   15-44 lbs

     

     

    x

     

       Light:           14 lbs & under

     

    x

     

     

    CARRYING:

     

     

     

     

       Heavy:       45 lbs & over

     

     

    x

     

       Moderate:   15-44 lbs

     

     

    x

     

       Light:           14 lbs & under

     

    x

     

     

    PUSHING/PULLING:

     

     

    x

     

    REACHING:

     

     

     

     

       Above Shoulder

     

     

    x

     

       At Shoulder

     

    x

     

     

       Below Shoulder

     

    x

     

     

    TWISTING:

     

    x

     

     

    BENDING:

     

     

    x

     

    KNEELING/CRAWLING:

     

     

    x

     

    SQUAT:

     

     

    x

     

    CLIMBING, use of legs only (stairs)

     

     

    x

     

    CLIMBING, use of arms & legs (ladders)

     

     

    x

     

    HEARING:

     

     

    x

     

    VISION:

     

     

     

     

       Visual - close

     

    x

     

     

       Visual - distant

     

     

    x

     

       Visual - depth perception

     

     

    x

     

    HANDS/FINGERS:

    x

     

     

     

       Simple grasping

     

    x

     

     

       Fine Manipulation

    x

     

     

     

       Repetitive Movements

     

    x

     

     

    WALKING:

     

    x

     

     

    STANDING:

    x

     

     

     

    SITTING:

     

     

     X

     

    HEARING:

     

     

    x

     

    SPEAKING:

     

    X

     

     

    OTHER: Please describe: 

     

     

     

     

    Posting ID: 548427653Posted: 2020-02-09