Customer Service Rep(01447) - 1812 S Main St

    Domino's Pizza
    1812 S Main St, PARIS, KY
    Full-time, Part-time

    Job Description

    Title

    Customer Service Rep(01447) - 1812 S Main St

    Job Description

    ABOUT THE JOB

    You got game? You got spring in your step? You
    want the best job in the world! And schedules that work with you, not
    against you? That's right, we live to beat the rush and make it
    possible to make, bake or take pizzas during the hungry hours of the day
    and night, part or full time. You'll have plenty of time left over for
    school, hanging with your friends, or whatever. Sound good? Even if you
    just need a second job for some extra cash, Domino's Pizza is the
    perfect place for you.

    We are searching for qualified customer
    service reps with personality and people skills. We're growing so fast
    it's hard to keep up, and that means Domino's has lots of ways for you
    to grow (if that's what you want), perhaps to management, perhaps
    beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a
    line. We're bound to have just the thing for you.

    ADVANCEMENT

    Many
    of our team members began their careers as delivery drivers and today
    are successful Domino's franchise owners. From customer service
    representative to management, General Manager to Manager Corporate
    Operations or Franchisee, our stores offer a world of opportunity.

    DIVERSITY

    Our
    mission is to recognize, appreciate, value and utilize the unique
    talents and contributions of all individuals. To create an environment
    where all team members, because of their differences, can reach their
    highest potential.

    SUMMARY STATEMENT

    We take
    pride in our team members and our team members take pride in Domino's
    Pizza! Being the best pizza delivery company in the world requires
    exceptional team members working together. At Domino's Pizza, our people
    come first!

    You must be 16 years of age or older.*

    *some duties will be restricted to anyone under 18 years of age

    General job duties for all store team members

    Operate all equipment.
    Stock ingredients from delivery area to storage, work area, walk-in cooler.
    Prepare product.
    Receive and process telephone orders.
    Take inventory and complete associated paperwork.
    Clean equipment and facility approximately daily.

    Training

    Orientation and training provided on the job.

    Communication Skills

    Ability to comprehend and give correct written instructions.
    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/Skills

    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
    Verbal, writing, and telephone skills to take and process orders.
    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
    Ability to enter orders using a computer keyboard or touch screen.

    WORK CONDITIONS

    Exposure to:

    Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
    In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
    Sudden changes in temperature in work area and while outside.
    Fumes from food odors.
    Exposure to cornmeal dust.
    Cramped quarters including walk-in cooler.
    Hot surfaces/tools from oven up to 500 degrees or higher.
    Sharp edges and moving mechanical parts.

    SENSING

    Talking and hearing on telephone.
    Near and mid-range vision for most in-store tasks.
    Depth perception.
    Ability to differentiate between hot and cold surfaces.

    TEMPERAMENTS

    The
    ability to direct activities, perform repetitive tasks, work alone and
    with others, work under stress, meet strict quality control standards,
    deal with people, analyze and compile data, make judgements and
    decisions.

    Additional Job Details
    PHYSICAL REQUIREMENTSincluding, but not limited to the following:

    Standing

    Most tasks are performed from a standing position.

    Walking

    For short distances for short durations.
    Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

    Req ID

    16007BR

    City

    Paris

    State

    Kentucky

    Additional Job Details

    Sitting

    Paperwork is normally completed in an office at a desk or table.

    Lifting

    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
    Cases are usually lifted from floor and stacked onto shelves up to 72 high.

    Carrying

    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    Pushing

    To
    move trays which are placed on dollies. A stack of trays on a dolly is
    approximately 24 - 30 and requires a force of up to 7.5 pounds to
    push.
    Trays may also be pulled.

    Climbing

    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

    Stooping/Bending

    Forward bending at the waist is necessary at the pizza assembly station.
    Toe room is present, but workers are unable to flex their knees while standing at this station.
    Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
    Forward bending is also present at the front counter and when stocking ingredients.

    Crouching/Squatting

    Performed occasionally to stock shelves and to clean low areas.

    Reaching

    Reaching is performed continuously; up, down and forward.
    Workers
    reach above 72 occasionally to turn on/off oven controls, change
    prices on sign, and lift and lower objects to and from shelves.
    Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
    Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

    Hand Tasks

    Eye-hand coordination is essential. Use of hands is continuous during the day.
    Frequently activities require use of one or both hands.
    Shaping pizza dough requires frequent and forceful use of forearms and wrists.
    Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
    Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
    Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

    Machines, Tools, Equipment, Work Aids

    Team
    Members may be required to utilize pencils/pens, computers, telephones,
    calculators, TDD equipment, pizza cutter and pizza peel.

    Address 1

    1812 S Main St

    Franchise Privacy Policy

    I acknowledge that I am applying for employment with JW'S Pizza, LLC, an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by JW'S Pizza, LLC and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries.

    Job Category

    Store Customer Service Rep

    Franchise Consent Statement

    Please be advised that we will be running background/MVR checks on candidates before they are eligible to be hired. By continuing you agree to provide correct information as needed in order to complete this process.

    Posting ID: 548692625Posted: 2020-02-11