Customer Service Rep(03886) - 8381 Northcliffe Blvd

    Domino's Pizza
    8381 Northcliffe Blvd, SPRING HILL, FL
    Full-time, Part-time

    Job Description

    Title

    Customer Service Rep(03886) - 8381 Northcliffe Blvd

    Job Description

    JOB REQUIREMENTS

    You must be 16 years of age or older.

    General job duties for all store team members

    Operate all equipment.
    Stock ingredients from delivery area to storage, work area, walk-in cooler.
    Prepare product.
    Receive and process telephone orders.
    Take inventory and complete associated paperwork.
    Clean equipment and facility approximately daily.

    Training

    Orientation and training provided on the job.

    Communication Skills

    Ability to comprehend and give correct written instructions.
    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/Skills

    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
    Verbal, writing, and telephone skills to take and process orders.
    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
    Ability to enter orders using a computer keyboard or touch screen.

    PHYSICAL REQUIREMENTS including, but not limited to the following:
    Standing

    Most tasks are performed from a standing position.

    Walking

    For short distances for short durations.
    Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

    Sitting

    Paperwork is normally completed in an office at a desk or table.

    Lifting

    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
    Cases are usually lifted from floor and stacked onto shelves up to 72 high.

    Carrying

    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    Pushing

    To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
    Trays may also be pulled.

    Climbing

    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

    Stooping/Bending

    Forward bending at the waist is necessary at the pizza assembly station.
    Toe room is present, but workers are unable to flex their knees while standing at this station.
    Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
    Forward bending is also present at the front counter and when stocking ingredients.

    Crouching/Squatting

    Performed occasionally to stock shelves and to clean low areas.

    Reaching

    Reaching is performed continuously; up, down and forward.
    Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
    Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
    Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

    Hand Tasks

    Eye-hand coordination is essential. Use of hands is continuous during the day.
    Frequently activities require use of one or both hands.
    Shaping pizza dough requires frequent and forceful use of forearms and wrists.
    Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
    Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
    Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

    Machines, Tools, Equipment, Work Aids

    Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

    Req ID

    16241BR

    City

    Spring Hill

    State

    Florida

    Address 1

    8381 Northcliffe Blvd

    Franchise Privacy Policy

    I acknowledge that I am applying for employment with Souperman TB LLC, an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by Souperman TB LLC and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries.

    Job Category

    Store Customer Service Rep

    Franchise Consent Statement

    DISCLOSURE AND AUTHORIZATION NOTICE REGARDING BACKGROUND INVESTIGATION Employer ("the Company") may obtain information about you from a consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or an "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as your neighbors, friends, or associates, including motor vehicle record (or "driving record") checks, workers compensation records, credit bureau files, employment references, personal references, drug screening, any educational and licensing institution or military branch and to receive any criminal record information pertaining to you which may be in the files of any Federal, State or Local criminal justice agency in Georgia or any other State. These reports may be obtained at any time after receipt of your authorization and, if you are hired, throughout your employment. You have the right, upon written request made within a reasonable time after receipt of this notice, to request disclosure of the nature and scope of any investigative consumer report. Please be advised that the nature and scope of the most common form of investigative consumer report obtained with regard to applicants for employment is an investigation into your education and/or employment history conducted by InfoMart, 1582 Terrell Mill Road, Marietta, GA 30067, 800-800-3774 or another outside organization. The scope of this notice and authorization is all-encompassing, however, allowing Employer to obtain from any outside organization all manner of consumer reports and investigative consumer reports now and, if you are hired, throughout the course of your employment to the extent permitted by law. As a result, you should carefully consider whether to exercise your right to request disclosure of the nature and scope of any investigative consumer report. New York and Maine applicants or employees only: You have the right to inspect and receive a copy of any investigative consumer report requested by Employer by contacting the consumer reporting agency identified above directly. ACKNOWLEDGMENT AND AUTHORIZATION I acknowledge receipt of the NOTICE REGARDING BACKGROUND INVESTIGATION and A SUMMARY OF YOUR RIGHTS UNDER THE FAIR CREDIT REPORTING ACT and certify that I have read and understand both of those documents. I hereby authorize the obtaining of "consumer reports" and/or "investigative consumer reports" at any time after receipt of this authorization and, if I am hired, throughout my employment. To this end, I hereby authorize, without reservation, any law enforcement agency, administrator, state or federal agency, institution, school or university (public or private), information service bureau, employer, or insurance company to furnish any and all background information requested by [the consumer reporting agency], another outside organization acting on behalf of Employer, and/or Employer itself. I agree that a facsimile ("fax") or photographic copy of this Authorization shall be as valid as the original.

    Posting ID: 548692666Posted: 2020-02-25