Customer Service Rep(06970) - 2403 North St.

    Domino's Pizza
    2403 North St., NACOGDOCHES, TX
    Full-time, Part-time

    Job Description

    Title

    Customer Service Rep(06970) - 2403 North St.

    Job Description

    Title Customer Service Rep
    Job Description ABOUT THE JOB

    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

    We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

    ADVANCEMENT

    Many Domino's team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Franchisee.

    DIVERSITY

    Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

    SUMMARY STATEMENT

    We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

    JOB REQUIREMENTS

    You must be 16 years of age or older.

    General job duties for all store team members

    Operate all equipment.
    Stock ingredients from delivery area to storage, work area, walk-in cooler.
    Prepare product.
    Receive and process telephone orders.
    Take inventory and complete associated paperwork.
    Clean equipment and facility approximately daily.

    Training

    Orientation and training provided on the job.

    Communication Skills

    Ability to comprehend and give correct written instructions.
    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/Skills

    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
    Verbal, writing, and telephone skills to take and process orders.

    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
    Ability to enter orders using a computer keyboard or touch screen.

    Job Description

    WORK CONDITIONS
    Exposure to:
    Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

    SENSING Talking and hearing on telephone.Near and mid-range vision for most in-store tasks.Depth perception.Ability to differentiate between hot and cold surfaces. The ability to direct activities, perform repetitive tasks, work alone and
    with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

    Additional Job Details

    PHYSICAL REQUIREMENTS including, but not limited to the following Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is
    approximately 24 - 30 and requires a force of up to 7.5 pounds to
    push.

    Req ID

    16756BR

    City

    Nacogdoches

    State

    Texas

    Additional Job Details

    Additional Job Details

    Climbing

    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward.

    Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team

    Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

    An attempt has been made to cover all responsibilities, but on occasion,
    duties may be required that were not listed in this description.

    Address 1

    2403 North St.

    Franchise Privacy Policy

    I acknowledge that I am applying for employment with Randolph Pizza Inc., an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by Randolph Pizza Inc. and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries.

    Job Category

    Store Customer Service Rep

    Franchise Consent Statement

    I have carefully read and understand this Disclosure and Authorization form. By my signature below, I consent to preparation of background reports by a consumer reporting agency such as Sterling Backcheck and to the release of such background reports to the Company and its designated representatives and agents, for the purpose of assisting the Company in making a determination as to my eligibility for employment (including independent contractor assignments, as applicable), promotion, retention or for other lawful employment purposes. I understand that if the Company hires me or contracts for my services, my consent will apply, and the Company may, as allowed by law, obtain additional background reports pertaining to me, without asking for my authorization again, throughout my employment or contract period from Sterling Backcheck and/or other consumer reporting agencies. I understand that information contained in my employment or contractor application, or otherwise disclosed by me before or during my employment or contract assignment, if any, may be used for the purpose of obtaining and evaluating background reports on me. I also understand that nothing herein shall be construed as an offer of employment or contract for services. I hereby authorize all of the following, without limitation, to disclose information about me to the consumer reporting agency and its agents: law enforcement and all other federal, state and local agencies, learning institutions (including public and private schools, colleges and universities), testing agencies, information service bureaus, credit bureaus, record/data repositories, courts (federal, state and local), motor vehicle records agencies, my past or present employers, the military, and all other individuals and sources with any information about or concerning me. The information that can be disclosed to the consumer reporting agency and its agents includes, but is not limited to, information concerning my employment and earnings history, education, credit history, motor vehicle history, criminal history, military service, professional credentials and licenses. By my signature below, I also certify the information I provided on and in connection with this form is true, accurate and complete. I agree that this form in original, faxed, photocopied or electronic (including electronically signed) form, will be valid for any background reports that may be requested by or on behalf of the Company.

    Posting ID: 548692998Posted: 2020-02-11