Customer Service Rep(04674) - 2215 Crain Highway, Suite F
CSR - Insider Position Description
Job Title:CSR - Insider
Reports To:General Manager
Regional Operations Manager - secondary report
Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.
There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.
Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.
Pizza Maker responsibilities:
Making Domino's high quality pizzas
Food and portion control
Hygiene and food safety
Taking customer orders and up selling
General cleaning & organization duties
Taking orders over phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough.
If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store.
Perks of the job:
From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.
Domino's in-store staff enjoy:
Smaller teams, make friends easier
Fast career progression
Training opportunities & rewards
Minimum requirements and expectations:
A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:
An EXCEPTIONAL and POSITIVE attitude
You must be 16 years of age or older.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Ability to differentiate between hot and cold surfaces
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Ability to stand for long periods of time: Most tasks are performed from a standing position.
Hammerhead Pizza LLCTA Domino's Pizza is an Equal Opportunity Employer.
2215 Crain Highway, Suite F
I acknowledge that I am applying for employment with Hammerhead Pizza LLC, an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by Hammerhead Pizza LLC and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries.
Store Customer Service Rep
Franchise Consent Statement
Hammerhead Pizza LLC
A Summary of Your Rights under the Fair Credit Reporting CONSUMER DISCLOSURE FORM
Disclosure Regarding Background Investigation
Hammerhead Pizza LLC (the "Company") may request, for lawful employment purposes, background information about you from a consumer reporting agency in connection with your employment or application for employment (including independent contractor assignments, as applicable). This background information may be obtained in the form of consumer reports and/or investigative consumer reports (commonly known as "background reports").
An "investigative consumer report" is a background report that includes information from personal interviews (except in California, where that term includes background reports with or without information obtained from personal interviews), the most common form of which is checking personal or professional references. These background reports may be obtained at any time after receipt of your authorization and, if you are hired or engaged by the Company, throughout your employment or your contract period, as allowed by law.
InfoMart, or another consumer reporting agency, will prepare or assemble the background reports for the Company. InfoMart is located and can be contacted by mail 1582 Terrell Mill Road, Marietta, Georgia 30067, and InfoMart can be contacted by phone at (770) 984-2727. Information about InfoMart's privacy practices is available at http://www.infomart-usa.com/infomart-privacy-policy.html.
The background report may contain information concerning your character, general reputation, personal characteristics, mode of living, and credit standing. The types of information that may be obtained include, but are not limited to: social security number verifications; address history; credit reports and history; criminal records and history; public court records; driving records; accident history; worker's compensation claims; bankruptcy filings; educational history verifications (e.g., dates of attendance, degrees obtained); employment history verifications (e.g., dates of employment, salary information, reasons for termination, etc.); personal and professional references checks; professional licensing and certification checks; drug/alcohol testing results, and drug/alcohol history in violation of law and/or company policy; and other information bearing on your character, general reputation, personal characteristics, mode of living and credit standing.
This information may be obtained from private and public record sources, including, as appropriate: government agencies and courthouses; educational institutions; former employers; and, for investigative consumer reports, personal interviews with sources such as neighbors, friends, former employers and associates; and other information sources. If the Company should obtain information bearing on your credit worthiness, credit standing or credit capacity for reasons other than as required by law, then the Company will use such credit information to evaluate whether you would present an unacceptable risk of theft or other dishonest behavior in the job for which you are being evaluated.
You may request more information about the nature and scope of an investigative consumer report, if any, by contacting the Company. A summary of your rights under the Fair Credit Reporting Act is being provided to you.