Customer Service Rep(05811) - 2924 Ross Clark Circle

    Domino's Pizza
    2924 Ross Clark Circle, DOTHAN, AL
    Full-time, Part-time

    Job Description


    Customer Service Rep(05811) - 2924 Ross Clark Circle

    Job Description

    It's more fun with us!

    No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
    It all starts with you
    Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
    Drive your own career
    Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
    You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
    Domino's CSR Responsibilities Include: :
    Demonstrating a friendly, positive attitude and great customer service skills
    Taking orders over the phone and in person
    Dealing with customer concerns
    Cash handling
    Making Domino's high quality pizzas
    Food and portion control
    Hygiene and food safety
    Food preparation
    General cleaning duties
    Those are the basics, but here's what else you can expect:
    General Job Duties
    Operate all equipment
    Stock ingredients from delivery area to storage, work area, walk-in cooler
    Prepare product
    Receive and process telephone orders
    Take inventory and complete associated paperwork
    Clean equipment and facility approximately daily
    Communication Skills
    Ability to comprehend and give correct written instructions
    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
    Essential Functions/Skills
    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
    Must be able to make correct monetary change
    Verbal, writing, and telephone skills to take and process orders
    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
    Ability to enter orders using a computer keyboard or touch screenWork Conditions
    Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
    In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
    Sudden changes in temperature in work area and while outside
    Fumes from food odors
    Exposure to cornmeal dust
    Cramped quarters including walk-in cooler
    Hot surfaces/tools from oven up to 500 degrees or higher
    Sharp edges and moving mechanical parts
    Talking and hearing on telephone
    Near and mid-range vision for most in-store tasks
    Additional Job Details
    Depth perception
    Ability to differentiate between hot and cold surfaces
    The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
    Physical Requirements including, but not limited to the following:
    Most tasks are performed from a standing position
    For short distances for short durations
    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
    Cases are usually lifted from floor and stacked onto shelves up to 72high
    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

    Req ID






    Additional Job Details

    To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
    Trays may also be pulled
    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
    Forward bending at the waist is necessary at the pizza assembly station
    Toe room is present, but workers are unable to flex their knees while standing at this station
    Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
    Forward bending is also present at the front counter and when stocking ingredients
    Performed occasionally to stock shelves and to clean low areas
    Reaching is performed continuously; up, down and forward
    Hand Tasks
    Eye-hand coordination is essential; use of hands is continuous during the day
    Frequently activities require use of one or both hands
    Shaping pizza dough requires frequent and forceful use of forearms and wrists

    Address 1

    2924 Ross Clark Circle

    Franchise Privacy Policy

    I acknowledge that I am applying for employment with Carpe Diem Pizza Inc, an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by Carpe Diem Pizza Inc and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries. Carpe Diem Pizza, Inc. and All In Pizza, LLC dba Domino's Pizza (the 'Company') and MaSSCorp (Management and Safety Services) may request, for lawful employment purposes, background information about you from a consumer reporting agency in connection with your employment or application for employment. This background information may be obtained in the form of Motor Vehicle Reports (MVRs), consumer reports and/or investigative consumer reports (commonly known as 'background reports' or CBCs). These MVRs and CBCs may be obtained at any time after receipt of your authorization and, if you are hired or engaged by the Company, throughout your employment. The types of information that may be obtained include, but are not limited to: social security number verifications; address history; criminal and police records; public court records; driving records; workers' compensation claims; educational and employment history verifications; personal and professional references checks; drug/alcohol testing results; drug/alcohol history in violation of law and/or company policy; and other information bearing on your character, general reputation, and personal characteristics. This information may be obtained from private and public record sources. If your MVR and/or CBC does not meet employment eligibility standards, you will be sent a copy of the applicable consumer report, applicable eligibility standards, and A Summary of your Rights under the Fair Credit Reporting Act.

    Job Category

    Store Customer Service Rep

    Franchise Consent Statement

    : I have carefully read and understand this Disclosure and Authorization form. By my signature below, I consent to the preparation of MVR and CBC reports by a consumer reporting agency and to the release of MVR and CBC reports to the Company and MaSSCorp (Management and Safety Services) for the purpose of assisting the Company in making a determination as to my eligibility for employment, promotion, retention or for other lawful employment purposes. I understand that if the Company hires me, my consent will apply, and the Company may obtain MVRs and CBC reports throughout my employment. I understand that information contained in my employment application, or otherwise disclosed by me before or during my employment, if any, may be used for the purpose of obtaining and evaluating MVR and CBC reports on me. I also understand that nothing herein shall be construed as an offer of employment. I hereby authorize law enforcement agencies, learning institutions, information service and credit bureaus, record/data repositories, courts (federal, state and local), motor vehicle records agencies, my past or present employers, the military, and other individuals or sources to furnish any and all information that is requested by the consumer reporting agency. I release without reservation the Company, MaSSCorp, and any other person or entity which provides information pursuant to this authorization, from any and all liabilities, claims or causes of action in regards to the information obtained from any and all of the above referenced sources used. I acknowledge that this is a stand-alone consumer notification informing me that a report will be requested and that the information obtained shall be used solely for the purpose of evaluating me for employment, promotion, reassignment, or retention as an employee.

    Posting ID: 548701229Posted: 2020-02-11