Customer Service Rep(02713) - 4003 Plainfield/Naperville Rd. #119
Job Description: Customer Service RepresentativeGeneral Description: Waits on customers' pizza orders in store or on phone. Mops and sweeps floor. Maintains kitchen work area; maintains restaurant equipment and utensils, keeping them clean and in orderly condition. Washes work tables. Segregates and removes trash. Washes pots and pans. Transfers food from cooler to work area. Helps in preparation of food. Detail cleaning as directed by manager. Work Pattern: 4-8 hours per day; 3-6 days per week Work/Rest Cycle: As the work flow dictates-rare to occasional.
No specific education requirements.
Everyone is hired in the entry level position, with promotions made within the company.
Duties and Functions: Essential job duties are: Waiting on customers. Food preparation. Clean work area by sweeping, mopping, and washing dishes. Segregates and removes trash. Communication Requirements: Essential communication requirements for this job includes verbal communication to the customers, the manager, and other Team Members; and the ability to use the computer to take orders.
Environmental Conditions:The work of a CSR is performed indoors, as well as outdoors while taking out trash, banner waving and door hanging. The CSR is required to occasionally go into the cooler to help with preparation of the store. Temperature in the cooler is 33 to 38 degrees Fahrenheit. Mechanical Hazards: 1. Can opener-cuts. 2. Oven-burns. 3. Cornmeal-slips and falls resulting from cornmeal on floor. Chemical Hazards: 1. Soaps. 2. Anti-bacterial cleansing solutions. 3. Sanitizers. 4. Bleach.
Equipment and Tool Use Requirements: Essential Equipment and Tools are the following: pizza peel, knife, bubble popper, pizza cutter, dough scraper, tongs, pizza boxes, insulated pizza warmers, oven, pizza pans, pizza brush, broom, mop, scissors, phones, computers, pens, calculator.
Physical Ability Requirements: Gross motor skills, including use of both hands. Body Position and Movement Demands: Duties performed while SITTING: none. Duties performed while STANDING: Taking orders (frequently); Preparing pizzas (frequently); Tending oven (frequently); Stretching dough (frequently); Taking phone orders and making call backs (frequently). Duties performed while WALKING/CARRYING include: Going to and from make line to oven with pizzas (frequently); Sweeping and mopping (occasionally); Going to and from computer to make line (frequently), Going to and from walk in and dry storage area with food/preparation items (frequently). Duties performed while BENDING AT THE NECK include: Looking at overhead computer monitor on make line (frequently). Duties performed while KNEELING include: Cleaning activities as directed by the manager. Duties performed while CROUCHING/STOOPING include: Putting pizzas in insulated warmer (occasionally); Loading boxes to front line (frequently); Retrieving items that may have fallen to the floor (occasionally). Duties performed while TWISTING include: Placing toppings on pizza (frequently); Stretching dough (frequently); Retrieving pizzas from oven (frequently). Duties performed while REACHING include: Answering phone (frequently); Stretching dough (occasionally); Placing and removing pizza to and from oven (frequently); Exchanging money and pizza with customer (occasionally).
4003 Plainfield/Naperville Rd. #119
I acknowledge that I am applying for employment with NRJM, Inc., an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by NRJM, Inc. and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries. I acknowledge that I am applying for employment with NRJM, Inc., an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by NRJM, Inc. and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries.
Store Customer Service Rep
Franchise Consent Statement
In conection with, and for the duration of, my employment (including contract for services) with you, I understand that you may obtain consumer reports for employment purposes that relate to my credit, criminal, driving, employment or education history. This information will, in whole or in part, be obtained from Sterling, 6111 Oak Tree Blvd, 4th floor, Independence, OH 44131, telephone 800.853.3228. These reports may include information as to my general reputation, character, personal characteristics, mode of living, work habits, job performance and experience along with reasons for termination of past employment from previous employers. I understand that you may be requesting information from various federal, state and other agencies or institutions, which maintain public and non-public records concerning my past activiites relating to my driving, credit, civil, education and other experiences. I authorize, without reservation, any party, institution, or agency contacted by Sterling or this employer to furnish the above mentioned information.