Customer Service Rep(3110) - 5050 Gall Blvd. Zephyrhills

    Domino's Pizza
    5050 Gall Blvd., ZEPHYRHILLS, FL
    Full-time, Part-time

    Job Description

    Title

    Customer Service Rep(3110) - 5050 Gall Blvd. Zephyrhills

    Job Description

    Customer Service Representative

    It's more fun with us!

    No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

    It all starts with you

    Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

    Drive your own career

    Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

    You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

    Domino's CSR Responsibilities Include: :

    Demonstrating a friendly, positive attitude and great customer service skills

    Taking orders over the phone and in person

    Dealing with customer concerns

    Cash handling

    Upselling

    Making Domino's high quality pizzas

    Food and portion control

    Hygiene and food safety

    Food preparation

    General cleaning duties

    Those are the basics, but here's what else you can expect:

    General Job Duties

    Operate all equipment

    Stock ingredients from delivery area to storage, work area, walk-in cooler

    Prepare product

    Receive and process telephone orders

    Take inventory and complete associated paperwork

    Clean equipment and facility approximately daily

    Communication Skills

    Ability to comprehend and give correct written instructions

    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

    Essential Functions/Skills

    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

    Must be able to make correct monetary change

    Verbal, writing, and telephone skills to take and process orders

    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

    Ability to enter orders using a computer keyboard or touch screen

    Work Conditions

    Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

    In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

    Sudden changes in temperature in work area and while outside

    Fumes from food odors

    Exposure to cornmeal dust

    Cramped quarters including walk-in cooler

    Hot surfaces/tools from oven up to 500 degrees or higher

    Sharp edges and moving mechanical parts

    Sensing

    Talking and hearing on telephone

    Near and mid-range vision for most in-store tasks

    Req ID

    29082BR

    City

    Zephyrhills

    State

    Florida

    Additional Job Details

    Depth perception

    Ability to differentiate between hot and cold surfaces

    Temperaments

    The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

    Physical Requirements including, but not limited to the following:

    Standing

    Most tasks are performed from a standing position

    Walking

    For short distances for short durations

    Lifting

    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

    Cases are usually lifted from floor and stacked onto shelves up to 72high

    Carrying

    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

    Pushing

    To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

    Trays may also be pulled

    Climbing

    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

    Stooping/Bending

    Forward bending at the waist is necessary at the pizza assembly station

    Toe room is present, but workers are unable to flex their knees while standing at this station

    Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

    Forward bending is also present at the front counter and when stocking ingredients

    Crouching/Squatting

    Performed occasionally to stock shelves and to clean low areas

    Reaching

    Reaching is performed continuously; up, down and forward

    Hand Tasks

    Eye-hand coordination is essential; use of hands is continuous during the day

    Frequently activities require use of one or both hands

    Shaping pizza dough requires frequent and forceful use of forearms and wrists

    Address 1

    5050 Gall Blvd.

    Franchise Privacy Policy

    I acknowledge that I am applying for employment with South Florida Pizza LLC, an independently owned and operated Domino's Pizza franchisee that is a separate company and employer from Domino's Pizza LLC and any of its affiliates or subsidiaries. I further acknowledge that any decisions regarding my employment will be made solely by South Florida Pizza LLC and that my employer is not Domino's Pizza LLC or any of its affiliates or subsidiaries.

    Job Category

    Store Customer Service Rep

    Franchise Consent Statement

    Consent to Request Consumer Report & Investigative Consumer Report Information Applicant's First Name or Initial Last Name I understand that Jandrew Enterprises LLC will use Sterling Infosystems Inc., 1 State Street, New York, NY 10004, (877) 424-2457 to obtain a consumer report and/or investigative consumer report ("Report") for employment purposes. I also understand that if hired, to the extent permitted by law, COMPANY may obtain further Reports throughout
    my employment for an employment purpose from Sterling. I understand Sterling Infosystems Inc.'s ("STERLING") investigation may include obtaining information regarding my credit background, bankruptcies, lawsuits, judgments, paid tax liens, unlawful detainer actions, failure to pay spousal or child support, accounts placed for collection, character, general reputation, personal characteristics and standard of living, driving record and criminal record, subject to any limitations imposed by applicable federal and state law. I understand such information may be obtained through direct or indirect contact with former employers, schools, financial institutions, landlords and public agencies or other persons who may have such knowledge. If an investigative consumer report is
    being requested, I understand such information may be obtained through any means, including but not limited to personal interviews with my acquaintances and/or associates or with others whom I am acquainted. The nature and scope of the investigation sought is indicated by the selected services below: (Employer Use Only) Criminal Background Check, Sex Offender Search, SSN Trace/Address Locator, Motor Vehicle Report I acknowledge receipt of the attached summary of my rights under the Fair Credit Reporting Act and, as required by law, any related state summary of rights (collectively "Summaries of Rights"). This consent will not affect my ability to question or dispute the accuracy of any information contained in a Report. I understand if COMPANY makes a conditional decision to disqualify me based all or in part on my Report, I will be provided with a copy of the Report and another copy of the Summaries of Rights, and if I disagree with the accuracy of the purported disqualifying information in the Report, I must notify COMPANY within five business days of my receipt of the Report that I am challenging the accuracy of such information with STERLING. I hereby consent to this investigation and authorize COMPANY to procure a Report on my background.
    In order to verify my identity for the purposes of Report preparation, I am voluntarily releasing my date of birth, social security number and the other information and fully understand that all employment decisions are based on legitimate non-discriminatory reasons. The name, address and telephone number of the nearest unit of the consumer reporting agency designated to handle inquiries regarding the investigative consumer report is: Sterling Infosystems, Inc. 1 State Street, 24th Floor, New York, NY 10004 877-424-2457 or 5750 West Oaks Boulevard, Ste. 100 Rocklin, CA 95765 800-943-2589 or 6111 Oak Tree Boulevard, Independence, OH 44131 800-853-3228

    Posting ID: 548703196Posted: 2020-02-11