Incumbent will report to the Commercial Loan Operations Leasing Manager and will primarily be responsible for supporting the Commercial Leasing portfolio.
Incumbent will utilize the commercial leasing systems (InfoLease and Rapport) to analyze and process transactions on Commercial Leasing contracts. Transactions will include wire transmittals, new loan bookings, maintenance, dispositions, payments, advances, and invoice processing. Incumbent will develop and monitor work flows to improve efficiencies. Incumbent will communicate directly with internal stakeholders/business, clients, and will perform moderately complex research for customer issues and follow through to resolution in an efficient manner and time frame.
The Leasing portfolio includes participation & syndication documentation review and bookings. The role requires excellent time management skills and ability to multi task in a very fast paced environment. Incumbent will review, update and write departmental procedures and training guides, and assist manager with high level research and special projects as requested, and perform validation of peer work. Incumbent will adhere to regulatory as well as corporate policy requirements for commercial lending, credit risk and operational risk.
Other duties as assigned in support of the Closing-Corporate Finance & Capital Markets team. Qualifications
- Independently initiates and executesLeasing transactions .
- Regularly engages with commercialLeasing Business partners or their representatives.
- Prioritizes work in a time-sensitive manner.
- Resolves straight-forward to moderately complex customer issues with minimal guidance, escalating as appropriate.
- Customer base includes those with specialized service requirements and subsequently, additional compliance requirements. Demonstrates understanding of commercial leasing products.
- Models behaviors that exemplify superior customer service.
- Demonstrates consistency in meeting target performance goals.
High School Diploma Required Hours and Schedule:
Schedule 8:30 AM-5:00 PM Monday-Friday Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.