Business Strategy and Support director provides cross functional leadership and management to the Enterprise Transformation team. The role provides consistency in delivery, management and leadership of those functions and activities that cut across the Enterprise Transformation function and the Enterprise Centers of Excellence/Communities of Practice for Agile, Organizational Change, and Lean Process Engineering to ensure cross collaboration in relation to communication, shared business functions and strategy.
The Business Strategy & Support director and team focus work efforts on strategic leadership, transformation initiative business planning and impact analysis; CoE/CoP service delivery business support, staff modeling and performance reporting; and liase with Finance, Corporate Strategy, Business Services, and Executive leadership on strategic decisions regarding funding mechanisms and governance.
The Business Strategy and Support director should balance both the strategic leadership for the Enterprise Transformation and CoEs/CoPs while also providing exemplary business support to ensure business as usual processes are timely, well controlled, clearly communicated, and accurately delivered while nimbly supporting business change and delivery of strategic initiatives. Enterprise Transformation Leadership Strategy
Play key role in strategic implementation of the mobilization of Modern Operating Model transformation (fully scaled Agile ways of working) across the enterprise, and work with key strategic leadership in business services, finance, HR, Risk, and corporate strategy to ensure interdependencies and points of intersection with other transformation initiatives are well designed for seamless execution. Strategic Support
Provide business intelligence/analytic expertise and support to key elements of the Modern Operating Model transformation including: Town and COP design and mobilization, Capability building, Financial Operating Model, and Delivery excellence Govenance and Risk Framework . Play a key role in strategic implementation of a sustainable transformation office capability to the enterprise.
Provide ongoing business intelligence/analytic expertise and support to the Centers of Excellence/Communities of Practice for Agile, Organizational Change, and Lean Process Engineering Business Planning
Lead business planning process for Agile, Organizational Change, and lean process engineering CoE/CoPs. Provide subject matter expertise to business leadership in the business planning and budget process for an agile organization through effective partnership and collaboration with key stakeholders including business services, finance, corporate strategy, and linesof business leaders Impact Analysis
Lead work to assess the holistic assessment of impacts from the Modern Operating Model Transformation in a manner and cadence that informs executive leadership and key stakeholders strategic decision making. Key stakeholder communication
Coordinate the development and delivery of business reviews, and executive leadership updates.Qualifications
Hours and Work Schedule
- 15+ years leadership and business strategy experience
- 12-15 years financial services
Monday-Friday 8:00 AM - 5:00 PM
#LI-Sourcer6 Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.