Spread Your Wings
We are the Duck. We inspire and are inspired, listen and respond, empower our people, give back to our community and, most importantly, celebrate every success along the way. We do it all - The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 20 consecutive years, one of the Best Workplaces for Millennials in 2015 (the inaugural year of the award) and one of America's Most Admired Companies for 18 years.
Our business is about being there for people in need. So, ask yourself: Are you the Duck? If so, there is a home - and a flourishing career - for you at Aflac.
U.S. Underwriting and Proposals
Senior Group Dental Underwriter
Develops comparative benefit packages, reviews claim experience, and applies underwriting guidelines to prepare Dental or Vision benefit packages for renewal and/or prospect rates. Independently assesses financial risks related to the insurance products, determines the prices at which risks are accepted related to those insurance products, alters coverage plans or levels based upon risk and pricing and binds transactions for those insurance products. Determines whether to accept or reject a risk based on independent analysis of information provided. This role will have a specific focus on dental and vision in regard to pricing, risk, and coverage levels.
Principal Duties & Responsibilities
Responds to a variety of complex and highly customized Requests for Proposal (RFP) involving Aflac Group Dental and Vision products and services; using established underwriting criteria and rating methodologies, analyzes risk and financial data to underwrite new business opportunities; coordinates the overall process of development, review, production and delivery of the proposal
Communicates with brokers or clients to discuss and/or obtain case details pertinent to the decision making process; considers the impact of underwriting decisions on profitability of the account, product line, and company; follows all applicable group regulations and works in support of Aflac Group business goals.
Initiates follow-up and adherence to established timelines; works closely with the sales team to ensure deliverables are met; develops strong working relationships with sales partners to obtain case details and understand unique needs of the assigned groups; collaborates with sales team and other internal departments to negotiate rates, benefit plan options, and other issues to optimize retention, growth and profit; is instrumental in managing and attaining market specific financial goals; participates in data analysis, product line reviews, and reporting projects
Maintains knowledge of current and emerging trends, assesses impact, and collaborates to incorporate into future solutions; ensures adherence to state, federal, and industry laws, regulations, guidelines, and publications
Performs final proofing and editing to convey complex technical thoughts in a clear, concise way that is personalized to the audience, speaks with a single and consistent voice, are effectively structured, and formatted for ease of reading and visual appeal; validates contractual and documentation packages for quality, accuracy, persuasiveness, and compliance with company practices; increases percentage of bids won and tracks results of all bid/proposal initiatives
Provides guidance/advice/mentorship to junior Group Underwriters and sales staff; assists in handling escalated issues that they may encounter on a day-to-day basis; serves as a resource to internal/external stakeholders on more complex assignments; educate internal/external customers on pricing decisions and underwriting guidelines and to explain underwriting products, policies, procedures, and the reasoning behind pricing decisions, coverage decisions, and risk rejections
Takes part in finalist/broker presentations when necessary; some travel required, generally less than 10%
Performs related duties as required
Education & Experience
Bachelor's Degree in a related field, and 5-6 years of professional job related experience in the group benefits industry, or an equivalent combination of education and experience
Completion of CLU, LOMA, HIAA or other insurance related courses (Preferred)
Background in Dental and/or Vision Underwriting is strongly (Preferred)
Job Knowledge & Skills
Proficient group health underwriting knowledge
Proficient in broker and industry practices as pertains to product, enrollment techniques, and service needs of broker and client
Understanding of Aflac/Aflac Group's products and services, affiliated systems and applicable operational policies and procedures
Knowledgeable in processes related to acquisition, implementation, service and billing of accounts
Strong math skills
Proficiency and experience using Microsoft Office suite software
Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust
Decision Quality, Interpersonal Savvy, Negotiating, Organizing, Planning, Presentation Skills, Priority Setting, Problem Solving, Process Management, Time Management
Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we are able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more.