Deposit Operations Manager

    Citizens Financial Group, Inc.
    Pittsburgh, PA 15219, Pittsburgh, PA
    Full-time, Part-time

    Job Description


    The Deposit Operations Manageris an operations production manager role responsible for multiple processes.

    Primary responsibilities include:
    • Managing a team of 10 who will process various tasks including Safe Deposit maintenance, printing and mailing customer letters as well as performing QA/QC for multiple teams within Fulfillment Services
    • Reviewing current processes and identifying improvements, as well as building out new QA/QC processes for additional functions within the team
    • System testing during off hours will be required as needed
    • Making hiring decisions, goal setting and performance reviews, as well as reward and recognition of employees

    Required Skills/Experience:
    • Three to five years of banking experience
    • Experience managing through process changes
    • Project Management and Presentation Experience, including conducting conference calls
    • Project Management and Presentation Experience, including conducting conference calls
    • Bank Application Knowledge
    • Microsoft Office Knowledge - EXCEL, WORD and PPT
    • Problem Solving Experience
    • Organizational Skills
    • Strong technical writing skills
    • Strong verbal communication skills
    • Can easily interact will all levels of colleagues and management
    • Supervision of clerical colleagues in a production environment
    • Able to provide examples of recent written communications, presentations and/or technical procedures
    • Business Bachelor degree or equivalent experience
    Hours and Work Schedule

    Hours per Week: 40

    Work Schedule: 8:30-5


    Why Work for Us

    At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

    Equal Employment Opportunity

    It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

    Equal Employment and Opportunity Employer/Disabled/Veteran

    Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

    Posting ID: 548981169Posted: 2020-02-13