MAJOR FOCUS: To be engaging with guests while providing efficient and accurate beverage service with a smile. ESSENTIAL FUNCTIONS: • Takes orders, mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures for casino floor, restaurant servers, bars, and lounges. • Requests identification from patrons when legal age is questioned (everyone appearing under 30 years of age) • Identifies when guests need to be cut off and does not over serve guests. • Responsible for the mixing and serving of beverages in a service station capacity to Cocktail and Food Servers in a friendly, courteous, prompt and efficient manner. • Collects money for drinks served and processes payment according to established procedures. Provides guest with a receipt after processing order. • Orders or requisitions liquors and supplies. • Arranges bottles and glasses to make attractive displays. • Slices and pits fruit for garnishing drinks. • Portrays a positive and cooperative attitude at all times. • Keeps service area stocked with supplies and keeps the work area orderly and clean. • Maintains knowledge of the most popular mixed drinks (memorizes recipes) including the proper drink garnishes and is able to mix them quickly and accurately • Verifies bar stock and prepares storeroom requisition to replenish inventory • Provides exceptional customer service • Works safely, following all established safety rules and regulations • Communicates effectively with co-workers, supervisors and guests • Follows all relevant policies and procedures ADDITIONAL FUNCTIONS: • Performs other duties as assigned.
• High school diploma, GED or equivalent work experience required. • Prior bartender experience required, preferably in front bars. • Must obtain ABC card prior to beginning employment. • Must possess good communication skills • Must be able to report to work on time as scheduled • Must be able to work weekends, holidays and nights as needed • Must be able to successfully pass a background check and (if assigned to work on the casino floor) receive a license from the DE Lottery • Must present an overall professional appearance and report to work in appropriate attire • Must be able to learn the point of sale system and basic guest service standards.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position. Dover Downs, Inc. is an equal opportunity employer.