Bereavement Coordinator Home Hospice - Cedar RapidsPT - 20 hours per week (daytime hours)
The Bereavement Coordinator cooperates with the bereavement team and other hospice staff and volunteers in developing a comprehensive. range of services to: inform, support, and guide patients and families through the process of bereavement before, at the time of, and after the death of a loved one; educate, train, and support individuals in their professional or volunteer roles as bereavement care providers; and anticipate and respond to community education and supportive needs related to bereavement.
Responsibilities Key Accountability: Coordination of Bereavement Services
Plan, implement and maintain and present bereavement related programming to meet the needs of families/caregivers, as well as regulatory requirements for the Medicare Conditions of Participation.
Develop educational programs and materials for patients, families, staff, and the community on loss, grief, and coping with bereavement.
Plan, implement and facilitate bereavement group events.
Prepare service reports as requested by clinical manager.
Evaluate bereavement program services annually and provide recommendations for development, improvement, or expansion.
Provide bereavement education and support for any hospice patient/family members who requests help as well as requests from the community and other individuals.
Maintain files and documents in accordance with regulatory and licensure requirements
Provide care consistent with National Hospice and Palliative Care Organization standards of practice for bereavement programs and accreditation standards
Participate in interdisciplinary team (IDT) meeting to establish, review and revise the plan of care, including exchange of information, review of problems, and sharing of professional support.
25 % Key Accountability: Bereavement Counseling
Provide bereavement services to all hospice program families, nursing facility staff partnering in the care of hospice patients, and non-hospice individuals from the community requesting support based on their bereavement risk scoring, adapting plan of care as assessment changes
Respond to emergent situations in which bereavement counseling is involved
Conduct initial and on-going assessments of grief/loss needs or review bereavement risk assessments completed by admissions team and implement appropriate level of plan of care to ensure timely and appropriate services are provided to patients/families/caregivers.
Participate in interdisciplinary team (IDT) meeting to establish, review and revise the plan of care, including exchange of information, review of problems, and sharing of professional support
Responsible for submission and maintenance of electronic medical records, assuring accuracy, timeliness, completeness and compliance with regulations, certification standards, legal and ethical standards.
Attend and participate in staff meetings, IDT meetings, and other meetings as assigned and appropriate.
Meet with patient families who are experiencing high risk bereavement needs providing assessment and support, and appropriate community referrals for counseling
Participate in quality assurance and performance improvement activities as assigned.
Participate in group memorial services for staff, the bereaved and the community.
Collaborate with the bereavement team members in the supervision of bereavement volunteers and trains volunteers to assist with bereavement functions.
Consult and collaborate with the interdisciplinary team and others involved in the patient/family care.
60% Key Accountability: Education/ Outreach/ Support
Offer bereavement information and referral services to individuals contacting the agency, maintaining knowledge of community resources.
Support, instruct and educate the patient, family, and caregiver on grief, loss and bereavement care
Support the patients and family's unique spiritual and cultural beliefs.
Participate in orientation and training of new employees working in the hospice program.
Participate in volunteer orientations, training and education as requested.
Participate in orientation and supervision for students seeking experience in hospice care.
5 % Basic UPH Performance Criteria
Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
Demonstrates ability to meet business needs of department with regular, reliable attendance.
Employee maintains current licenses and/or certifications required for the position.
Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
Completes all annual education and competency requirements within the calendar year.
Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Qualifications Minimum RequirementsPreferred or SpecializedEducation:
- Bachelor Degree in social work, psychology, counseling or similar field.
Master's degree in theology, divinity, thanatology, or social work.
ADEC Certification in Bereavement. Experience:
- Prior professional experience with grief and loss, and clinical counseling in hospice care or related field
- Valid driver's license when driving any vehicle for work-related reasons.
- Automobile insurance in accordance with
- Valid Mandatory Reporter course completion by state(s) requirement
- Attendance at Person Centered Care training within first year of employment
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies.
Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines.
Maintain compliance with Personnel policies and procedures.
Maintain regular and consistent attendance at work.
Behave in a manner consistent with all Corporate Compliance policies and procedures.
Perform other duties as requested by Clinical Manager or Coordinator to facilitate the smooth and effective operations of hospice services.
Responsible for completion of communication tasks and activities in a timely manner. This would include, but is not limited to: responding to email, voicemail or telephone messages, promptly, accurately, and professionally; attending staff meetings as scheduled or viewing videotapes of those meetings; asking questions of team members and supervisors when needing clarification about various day-to-day issues or patient needs; and reviewing employee communication pieces, to stay aware of UnityPoint at Home programs and initiatives. Other:
Use of usual and customary equipment used to perform essential functions of the position.