Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
The Order Filling Warehouse Associate is responsible for locating and processing merchandise according to department and Neiman Marcus standards.
The Order Filling Associate is responsible for completing the following tasks:
Locating merchandise in the correct warehouse location, in the correct size, color, etc. according to customer order specifications.
Wearing and interacting with headset technology to fill customer orders.
Preparing and distributing ticket batches.
Capable of working in a team environment, and in various departments across the facility
Comprehensive utilization of warehouse systems including the RF scanner, User Interface, or handwritten log as applicable
Must be proficient in departmental processes as applicable to your assigned area
Communicate vendor and processing issues to Supervisor, Manager, Coordinator, or Lead
Communicate with fellow associates on shared assignments
Be flexible to work overtime as dictated by the business
Verify accuracy per SOP, and record/communicate discrepancies
Flex as needed to other job assignments directed by the management team
Focus and remain on task in a fast-paced environment to meet our customers expected level of service
Adhere to NM Safety standards
Ability to work across multiple departments
Requires high attention to detail, strong organizational skills, and ability to multitask
Ability to work independently
Excellent communication skills, verbal and written
Essential Physical Requirements
May require some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in a warehouse environment