Accounts Receivable Collections Clerk

    Fairfield, CA 94533
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    Job Description

    The Accounts Receivable Collection Clerk provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the AR Collection Clerk offers solutions that aid and facilitate a unique customer service experience. The AR Collection Clerk is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer location techniques, collection methods, legal claims and selective use of outside collection services.

    • Monitor accounts to identify outstanding debts
    • Investigate historical data for each debt
    • Take actions to encourage timely debt payments
    • Resolve billing and customer credit issues
    • Update account status records and collection efforts
    • Report on collection activity and accounts receivable status
    • Locate and contact debtors to inquire on payment status
    • Use company resources to gather information and offer solutions to meet customer needs
    • Negotiate payoff deadlines of payment plans
    • High School Diploma or GED required
    • Proven experience as a debt collector
    • Skilled in negotiation
    • Knowledge of billing procedures and collection techniques
    • Computer proficiency - MS Office, Excel
    • Excellent customer service skills
    • Excellent verbal and written communication skills.
    • Professional phone manner
    • Strong research and problem-solving skills
    • Attention to detail
    Business Line Copart, Inc.
    Posting ID: 551555062Posted: 2020-07-14