*Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. About Hardware Express: We are a local business with three generations of family working together alongside our fellow employees, serving the communities in which we live. We began in 2001, new to the hardware industry, with two stores totaling 12,000 square feet; one in Redding and one in Anderson. We added a third 6,000 square foot store in Shasta Lake that same year. Since then, we have tripled our square footage of retail space in the Greater Redding market and expanded into Oregon. We own and operate a 20,000 square foot store in Coos Bay near the beautiful southern Oregon coast. At our Ace Hardware stores, we are dedicated to being people oriented. We have many responsibilities, but the most important responsibility is to provide the very best customer service possible. Position Summary The primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. Major Responsibilities The major responsibilities for this position include: Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards Greet customers as they enter the store Answer phone calls Tactfully and pleasantly deal with customers Maintain awareness of all promotions and advertisements Accurately and efficiently ring on registers and maintain all cash at registers Maintain orderly appearance of register area and supplies stocked Perform other tasks as assigned from time to time by store management Solicit customers to open an Ace Rewards card Issuing receipts, refunds, credits or change due to customers
Minimum Requirements: The minimum requirements for this position include the following: Education/Training: High School degree, some college preferred Experience in a retail environment either in cashier, sales, or back office A commitment to service, excellence and customer satisfaction Skills/Knowledge: Ability to process information and/or merchandise through register system Ability to communicate with associates and customers Solid team player with excellent interpersonal skills with a strong willingness to learn Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus Exceptional organizational ability, high attention to detail, and ability to multi-task Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Job responsibilities may change based on the needs of the business.