• Urgently Hiring

Shift Leaders- $12/hr!

5020 E. County Line Road, Indianapolis, IN
Full-time, Part-time

Job Description

Now Hiring Shift Leaders - Full & Part Time - Must be able to work nights & weekends!

Our Shift Leaders are rewarded with:

  • Competitive wages,  $12/hour starting pay!
  • Free meal Program - eat free every shift you work!
  • One week vacation after 6 months of service! Two weeks after one year!
  • Friendly, fun environment
  • Growth opportunities - we promote from within!
  • Flexible schedules

Job Responsibilities:

  • Oversee and direct the restaurant operations, by scheduling work assignments, setting priorities, and directing the workflow of all staff on the shift
  • Verify worker performance by observing and reviewing completed assignments, including checking all employees side-work.
  • Give clear directions and communications to the staff as needed.
  • Ensure all operational and safety procedures are properly followed including all audits, temperature checks and required record keeping.
  • Process comps, voids and discounts using the Shift Leader approval procedures.
  • Step in to assist any position in need of assistance when necessary.
  • Oversee cash handling as defined in the Cash Handling and Banking policies .
  • Close the restaurant when required following the Daily Closing Checklist for Managers
  • Complete the end of shift timekeeping audit steps and make any corrections necessary in Focus
  • Report all tardiness and unscheduled absences via e-mail to Store Manager every shift as required
  • Effectively resolve customer complaints or issues following the defined guidelines.
  • Effectively deal with, resolve and document employee issues for Management following the defined guidelines. Contact GM or District Manager for emergency assistance with employee issue.
  • Document all shift incidents and communications for Management in a clear and professional manner.
  • Perform all other duties as assigned
  • Must be able to work some nights, weekends and holidays.

Skills Required:

  • Working knowledge of all positions.
  • Strong interpersonal and customer relations skills are essential
  • Ability to instruct and effectively supervise employees in a positive and respectful manner.
  • Customer Service mindset and ability to effectively communicate with unhappy customers in the absence of a Manager
  • Must be able to maintain confidentiality
  • Ability to handle difficult situations and persons in a positive and professional manner.
  • Advanced oral and written communication skills with the ability to write job-related items in a clear, precise and manner

Qualifications: The ideal candidate will be a proven leader in the fast food, family dining or casual dining environment. We are looking for a minimum of 6 months to one year of experience as a Shift Leader. Must be able to pass a background check and drug screen.

 We sponsor a drug-free workplace. Equal Opportunity Employer.

Posting ID: 55216055Posted: 2019-04-18