Job Summary: Coordinates all patient scheduling activities. Ensures continuity of care by coordination of scheduling. Facilitates communication between staff, referral sources and physician offices. Cross training of Administrative Professional duties may be required for the Invasive Cardiology Staging and Recovery Area as needed. Cross campus coverage is required after appropriate orientation and training at each site.
Minimum Requirements: High school graduate or equivalency
Minimum of two years in a physician's office or other medical setting. Medical terminology. Computer keyboarding/typing skills. Excellent verbal communication skills, good diction and proper grammar. Current BLS Health Care Provider within 3 months of hire
Excellent communication skills. Multitasking and an ability to deal with ambiguity.
Preferred Qualifications: Previous call center experience . Knowledge of EMR and scheduling systems such as EPIC, IDX, PHS, etc. Emphasis on customer service and displays high level of emotional intelligence.
Licensure and Certifications:
Posting ID: 552620147Posted: 2020-05-27