Concierge

    Lowell General Hospital
    295 Varnum Avenue, Lowell, MA
    Part-time
    Similar jobs pay $11.54 - $16.73

    Job Description

    *24 hours a week /Part Time/ Rotating Shifts # Position Summary: # The Concierge under the supervision of Manager of Volunteer and Concierge Services performs/supervises services in a designated area according to the policies, procedures, philosophy, and objectives of the department and hospital.# Works cooperatively within department and other services to create a system of quality health care.# # Duties and Responsibilities: #Greets patients, families and guests as they enter the hospital through the main lobby, serving as a focal point for all inquiries and provide personal attention to guests needs Answers the patient information lines, releasing patient information when applicable.# Also routes internal and external calls. Will circulate throughout the lobby, initiating contact with customers in order to identify and address questions and concerns. Makes #search# runs for wheelchairs ensuring the patients or visitors to the hospital are provided with necessary transportation. Trains new volunteers in all aspects of responsibilities Acts as the supervisor in the lobby during their shift, if coordinator of Concierge is unavailable. Continually upgrading all information needed by the concierge employees and volunteers assuring a professional and accurate information system. About Lowell General Hospital: Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors.# We are also a proud member of Circle Health and in collaboration with the medical community it is our promise to provide our patients with#Complete connected care#SM",

    Posting ID: 552620194Posted: 2020-05-20