Quality Assurance-EXPO

    Miller's Ale House
    North Riverside, IL, NORTH RIVERSIDE, IL
    Full-time
    Similar jobs pay $8.52 - $11.04

    Job Description

    Description

    If you've got a thing about doing things perfectly, let's just say you're perfect for this key role. Working in Quality Assurance means just what title says - you make sure quality is off the charts. You guarantee that every guest has an outstanding experience every time they time they visit us. From making sure the food is presented perfectly to supporting team members to just about everything in between you help create "Ale House Raving Fans" each and every day. No wonder Nation's Restaurant News called us one of the "Regional Powerhouses" for casual dining.

    So what does it take to work with us?

    We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right, and you've got our interest. Still reading? Here's what we need from you, what we offer in return, and how to get your career started.

    Requirements
  • Arrives to work on time in full, clean uniform
  • Acknowledges guests in a smiling, friendly manner
  • Fulfills all job responsibilities in order to contribute to a "one great shift" operation
  • Works directly with both BOH and FOH team members to ensure all needs are fulfilled in a timely manner
  • Communication with FOH and BOH team members to ensure all guest requests are accommodated
  • Accomplishes all running and end of shift side work; including ensuring work areas are stocked and ready for the next scheduled Q/A to take over
  • Ensure menu knowledge to address any server or bartender questions about the menu; including food allergy issues
  • Upholds specs and perfect presentation of every dish
  • Ensure every dish reaches guest piping hot by calling food runners
  • Drives ticket times while ensuring proper food handling and sanitation of work areas
  • Communicates any potential guest issues, team member issues and/or long ticket times to management
  • Maintains neat and organized work areas; to include sweeping and mopping as needed
  • Team Members must be 18 years of age at the time of hire

    What we offer:
  • 40% dining privilege
  • Fast-paced, fun environment
  • Open-door communication
  • Ability to advance your career to Coach, Shift Leader and New Restaurant Opening Trainer or Manager

    Hours of Operation: 11am-2am (at most locations), 7 days a week

    For more information please visit: https://millersalehouse.com/careers/

    Millers Ale House is an Equal Opportunity and e-Verify employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Keywords: hosts, hostess, server, busser, bartender, barback, dishwasher, cook, line cook, prep cook, quality assurance, EXPO, restaurant, kitchen, back of house, front of house
  • Posting ID: 552620556Posted: 2020-03-11