NOC Analyst (Night Shift)

    Washington, DC

    Job Description


    The NOC Analyst will provide technical support for the operations of a 24/7/365 Network Operations Center (NOC). As a member of the NOC team, the NOC Analyst is responsible for monitoring and operational support of virtual and physical network components and systems for health and performance issues.
    • Monitors, controls, and isolates problems in a data communications network
    • Monitors all network activity and datacenter environmental conditions
    • Interfaces with users and/or vendors; escorts vendors on-premises
    • Responsible for providing technical support for LAN/WAN
    • Maintains physical security of datacenter operations
    • Images/re-images computer systems
    • Follow defined escalation paths to ensure proper resolution
    • Strong belief in ownership, from identification, through resolution and validation of Operational issues

    Required Education/Skills:

    AA Degree in related discipline and three (3) years related experience; High School diploma and five (5) years related experience

    Collaborating in a team atmosphere; communicating through various technology channels with teams and end customers locally or remote

    Experience with some of the following: Cisco Nexus, Cisco routing and switching, Cisco Unified Call Manager, Cisco Prime

    Experience supporting government customers in secure environments; familiarity of Federal Information Security Management Act (FISMA) operating standards and applicable guidelines

    Basic knowledge of IP networking, VPN, F5 load balancers, servers/storage, file, print, DNS, DHCP, VoIP, VTC, video streaming, power management, Cisco Prime/CiscoWorks, HP NNMi/OpenView, Cisco Unified Call Manager, back-office applications, scripting

    Candidate mustbe eligible to obtain avalid US Public Trust clearance.


    SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

    Posting ID: 552623006Posted: 2020-05-27