Junior Helpdesk Specialist

    NTT DATA Corporation
    Washington, DC, WASHINGTON, DC
    Full-time, Part-time

    Job Description

    Req ID:89000

    At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.

    NTT DATAServices currently seeks aJunior Helpdesk Specialistto join our team in Washington, District of Columbia (US-DC), United States (US).

    The Junior Helpdesk Specialist shall provide support to end users on a variety of issues. Essential Duties and Responsibilities include but are not limited to:

    • Identifies, researches, and resolves technical problems.

    • Responds to telephone calls, email and personnel requests for technical support.

    • Documents, tracks, and monitors the problem to ensure a timely resolution.

    Required Skills:

    • High school diploma or higher education

    • 2+ years of Helpdesk support experience.

    Desired Skills:

    • General knowledge of Active Directory, Microsoft Office products, mobile devices, workstations and peripherals, Windows OS and Mac installations.

    • Excellent communication skills and flexibility in performing daily duties in a fast-paced environment.

    This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

    About NTT DATA Services

    NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

    NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

    NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

    Nearest Major Market: Washington DC
    Job Segment: Consulting, Technical Support, Help Desk, Information Technology, Technology

    Posting ID: 552625691Posted: 2020-05-06