Maintain the cleanliness and appearance of the sales floor and all surrounding public areas while providing efficient and courteous service to patrons by performing the following duties
Greet arriving guests with a genuine hospitable welcome
Prepares coffee and sets out breakfast, lunch and snack items
Maintain a fully stocked food area with all essential products needed
Place food, soda and supply orders twice weekly or as needed by Operations Manager
Keep accurate inventory of stock and food needed on a daily/weekly basis
Receive and check in inventory as it comes in
Forward all invoices to Operations Manager as soon as inventory is received
Maintain, clean and keep all soda, ice, juice, coffee and creamer machines
Maintain a clean and organized work area
Maintain cleanliness of sales floor, sales preview center, tour desk, breakfast/lunch area, kids club and lobby area. Additionally any other areas utilized by sales requested to be kept clean
Wipe down all tables, chairs and fixtures through the day as needed
Maintain all floors and wipe up spills as needed
Empty all trash receptacles and replace liners
Remove all trash from sales floor and other areas utilized by sales and take to dumpster
Clean restrooms and replace paper products on a half hour/hourly basis
Complete opening/running/closing duties as assigned
Commit to department training and customer service standards
Maintain a professional and respectful relationship with all team members
Other duties as assigned
No Supervisory Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to two years guest relations experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondences. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply concepts such as percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle and feel. The team member frequently is required to walk, reach with hands, arms, talk or hear, taste or smell. The team member is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl. The team member must frequently lift and/or move 15 pounds and occasionally lift and/or move 40-60 pounds.
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Noise level is usually moderate.
Posting ID: 552626107Posted: 2020-05-27