Kipling, founded in 1987, is a leading European lifestyle brand with design-driven products sold in more than 80 countries worldwide. The product line includes handbags, luggage, backpacks, and accessories.
Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
About the Position
As the Stock Supervisor, you will provide leadership and direction to the store staff and successfully execute company visions and values under the direction of the Store Manager. You will supervise and lead the day-to-day operations of the stockroom, including the process of shipment within 24 hours, maintaining an organized stockroom and the flow of merchandise to the floor. You will impact the business by maximizing store profitability by assisting in controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.
This position requires someone who is personable, energetic, highly organized, and hard working. Individuals must have a passion for the retail industry and enjoy working with a team.
How You Will Make a Difference
Sales and Profitability: Maximize store sales and achieve store sales goals. Measure and monitor sales progress and results against key targets. Lead an environment of productivity by ensuring store staff has the knowledge and skills to meet store goals for sales and customer engagement. Assist in managing labor and payroll expenses to maximize sales and profitability.
Brand Experience/Customer Service: Ensure excellence in customer service in the store by modeling brand-specific service standards as well as monitoring customer feedback and responding to and addressing all customer concerns quickly. Ensure that store team is engaging with each customer to create an authentic brand experience. Lead and inspire customer-centric culture by recognizing and rewarding team's success in partnership with the Store Manager. Assist the Store Manager in ensuring that store team is an active brand ambassador within the community through proactively seeking opportunities to engage with the customers and support or participate in community initiatives outside the four walls of the store. Support store marketing
events and grows relationships in the community to generate brand awareness and drive traffic.
Training and Coaching Team: Provide coaching to the store team in the core areas of customer service and engagement, brand identity, product knowledge, and operations. Monitor, evaluate, and execute training programs in partnership with the Store Manager. Assist in organizing and leading store staff meetings in accordance with brand expectations. Ensure store team receives relevant, timely information, coaching, and feedback that enables their success and growth. Partner with Store Manager to assist in setting performance goals for the team and their personal skills development.
Operations: Ensure that all company and store policies and procedures are followed and that the store meets all store audit requirements. Assist in creating and managing store schedules to ensure they support the needs of the business within the allotted labor allowance.
Visual Merchandising: Ensure the visual merchandising standards for the store are met. Implement floorsets and merchandising directives in partnership with the Store Manager. Communicate with the Store Manager regarding merchandise assortment, trends, and needs. Responsible for ensuring that the store's inventory integrity is maintained through proper shipping and receiving procedures and by communicating concerns directly to the Store Manager as needed.
Loss Prevention, Safety, and Compliance: Ensure compliance and adherence to policies and procedures, standards and practices, and company directives. Protect company assets. Ensure compliance with company safety, security, and shrink avoidance policies and programs. Partner with Store Manager to identify trends and translate strategies into action to meet district and company shrink goals. React quickly to all customer and employee injuries and partners with Store Manager, District Manager, and Human Resources immediately.
Professional Conduct: Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas.
Skills for Success
Years of Related Professional Management Experience: 1+ years
Educational/ Position Requirements
Associated Degree (AA) or equivalent from two-year college or technical school preferred but not required; or, two years related retail or service-oriented experience and/or training; or, equivalent combination of education and experience
2+ years in a fast-paced retail environment
Proven ability to meet business goals by driving results through store team
Special Physical and/or Mental Requirements
Operate office equipment and technology (i.e., computers, phones, fax, copi