Life Spa Front Desk Coordinator

    Life Time Fitness
    Gilbert, AZ, GILBERT, AZ
    Similar jobs pay $10.50 - $11.09

    Job Description


    Position Summary

    The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

    Job Duties and Responsibilities
    • Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
    • Converts LifeSpa questions into appointments
    • Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
    • Suggests upgrades or add-ons to products and services
    • Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
    • Uses all required safety devices to comply with company safety rules

    Position Requirements
    • High School Diploma or GED
    • 1 year of customer service experience
    • CPR and AED certified within 30 days of hire
    • Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
    • Ability to calculate figures and amounts such as discounts, interest and commissions
    • Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

    Preferred Requirements
    • 1 year of receptionist experience
    Posting ID: 552628262Posted: 2020-03-11