We are looking for an individual to provide Claims Service to Property - Casualty (P-C) clients in a fast-paced environment. This position requires a high degree of technical knowledge especially in Property claims handling. Exercise judgment and act independently to provide Claims Services to our clients. Prioritize effectively and respond in designated time frames while working in a fast-paced environment. Works directly with clients on all lines of business for any Claims/Law Suits that arise. This position will independently service our Commercial Lines Accounts. This job requires 10% - 20% travel during Client Prospecting Presentations and claims review. Major Responsibilities: Represents Huntington Insurance as a Claims Expert in Property Claims by staying current with changes and trends within the industry. Maintain and develop product knowledge through participation in educational opportunities. Acts as a resource for review and suggestions of process improvement. Respond to internal and external Claims service inquiries within optimal time frames. Take ownership to provide problem resolution and respond to client inquiries in an optimal time frame. Coordinate and communicate client claims service needs, directing and assisting team members as needed. Reviews Policy and contract for coverage as it pertains to Claims Review of Law Suits/Claims as to which policy and or contract will apply and submit Claim to correct Insurance Carrier. Involvement with Coverage Disputes along with establishing that Claim is being handled in a timely manner through the entire claim. Meetings with the client to review current Claims, Claims Trends as well as providing solutions to help client if trends develop. Preparation of loss data analysis, claims reports as necessary for larger, high activity accounts. Document correspondence, conversations and tasks in agency systems following agency procedures and workflows. Perform other duties as assigned by management Quality Assurance: Adhere to bank policies and procedures and comply with legal and regulatory requirements. Maintain and follow effective controls and processes to ensure risks are measured, monitored and controlled. Adhere to compliance requirements on an on-going basis. Maintain knowledge of risk-related changes that could impact assigned work functions and processes. Assist with the development and implementation of workflow changes required to support corporate initiatives.
Bachelor's Degree, Property - Casualty Insurance License or willing to obtain it within one year of hire
5 or more years' experience as PC Property Claims Adjuster.
Strong focus and subject matter expert on Property claims experience, coverages and contracts (i.e., review repair invoices, estimates, review damage and scope of loss, and review settlement proposal from the insurance carrier in order to arrive fair and reasonable settlement).Multi-Line claims experience is a plus. Standard Insurance designation or equivalent preferred. Excellent communication skills both verbal and written as well as organizational skills, Outstanding customer service skills. Proficient claims analysis system, strong interpersonal, networking and presentation skills. Ability to communicate clearly and concisely, Speed, flexibility, adaptability and ability to work under pressure, Outstanding judgment, problem-solving ability and resourcefulness.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
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Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Posting ID: 552628497Posted: 2020-05-27